Nashville Piano Rescue

Piano purchased with 2-year warranty, not receiving any service or agreed upon refund for a piano that does not work
Baby grand piano was purchased from Nashville Piano Rescue on 1-13-The sale came with a 2-year warranty and a free first tuning, for $Met with owner Mr*** ***, paid for piano in full with Visa debit card and it was delivered several days laterOwner informed us that the piano had all working parts and there was a year-warranty that would cover any parts and labor, and a first free tuningWhen the tuner came he stated that it was in such condition it could not be tuned all the way to the standard, several keys would not stay in tune, and that two keys (the highest and lowest) would not work at allThe pedals were also brokenWhen we contacted owner he agreed to come out and look at the problemIt took him weeks to do so, with his citing 'weather issues"When owner arrived he stated that there were numerous problems with the action and he t

Gave $deposit for building and delivery of two piano shells on 7/No delivery as of 12/and business will not return any communication
On 7/I paid Nashville Piano Rescue $as a 50% deposit to build and deliver two piano shells to Boston, MAThe owner, *** ***, informed me that they would be completed in 4-weeks, and delivered on their way to Canada for another delivery in September
The next contact was a month later, when I texted Mr*** on 8/asking for an update and some picturesHE informed me that they were finished and just needed to be painted, and he would send me picturesHe did not send pictures or respond to me again until over a month later 10/ I called a few times in the intervening weeks, but got no response to my voicemailsIn his email on 10/8, he stated that the trip to Canada was cancelled, and he would be shipping in an alternate wayHe said in his email he would call me that weekI responded to the email saying that