Nastri Real Estate, LLC

My Response to the complaint is contained in the attached documents Respectfully, Jeff *** Team Leader/Executive Officer Keller Williams Realty SyracuseThank you for your assistance in resolving this complaintAs you can see from MrEric [redacted] ’s complaint, he has included a copy from an email that I sent to him in December of Mr [redacted] is stating that I said in my own words that Susan would sell the [redacted] Lane property for freeI never stated that definitively with regard to this specific propertyMelony [redacted] - [redacted] signed a listing agreement to sell the [redacted] Lane property and to pay a commission to Keller Williams Realty Syracuse for that serviceSubsequent to listing the property, a buyer was secured and an offer was accepted by Mrs [redacted] That purchase offer also includes a clause regarding thecommission to be paidWhen Mrs [redacted] ’s attorney questioned the amount that was being charged, Susan [redacted] lowered the commission as a professional courtesyThe seller was fully aware of thisKeller Williams billed for the agreed upon commission and that amount was paid, as agreed, upon the successful closingAfter the fact, Mr [redacted] has filed this complaint based on here sayIt is my belief that the facts, as outlined in the contractual greements, do not support his claimI am attaching a copy of both the listing contract and the sales contract for your review Kind Regards, Jeff ***Team Leader/Executive OfficerAttachments: Listing Contract, Sales Contract

On June 22, 22016, I submitted my response to the complaint made by Mr [redacted] My response remains the same and would again submit that when Mr [redacted] signs a release of the contract made and dated by Mr [redacted] and Mr [redacted] additionally releases Mr [redacted] , than at that time, and at that time only will be in a position to release any earnest monies deposited..Respectfully,Jan N***BrokerKeller Williams Syracuse

Yes My Wife signed the contract with the understand that we were toldYou can even see in Jeff's email Susan told us she would do it for freeAfter the close was done we were told of the fees and started asking questionsWe didn't want to hold up the close on the house as we HAD to moveBut Susan stated she would do the sale or my wife's house for free seeing she was going to get paid off the sale of house we bought on [redacted] Road in TullyJeff stated Susan said that Eric C [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, Eric [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.There reply is a B.Sstall tactic to avoid paying meThe buyers agent *** *** said he was unable to contact Mr *** since the intial verbal phone request to back out of sale Therefore, the attorneys said we would use the verbal as a release from contract since a signature could not be obtained, according to *** *** and Keller Williams Realty I would sign something if I was presented something but I am out of contract legally now and want my $500.Regards,*** ***

The buyer of the property, Mr*** ***, has decided that he is no longer interested in the property and has been notified by our agent, Mr*** ***, that he is in "Breach" of his Purchase Contract.Therefore, we are notifying the Seller, Mr*** *** that he should notify his
attorney, to assist in obtaining a release of contract from the purchaser(s), *** *** *** *** Further, when all releases are mutually signed by both parties, we will release any earnest money held over to the seller.If you have any further questions, please feel free to contact me directly

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Apparently the buyer *** *** feels entitled to his $after backing out of sale at the last minute with a lie about marriage problemsI have two mortgages but the military pays his housing yet he wants that money back Time for a life lesson that not everyone takes getting screwed over lightly See you all in court Regards,*** ***

My Response to the complaint is contained in the attached documents.  Respectfully,  Jeff [redacted]  Team Leader/Executive Officer    Keller Williams Realty SyracuseThank you for your assistance in resolving this complaint. As you can see from  Mr. Eric [redacted]’s...

complaint, he has included a copy from an email that I sent to him in December of 2016. Mr. [redacted] is stating that I said in my own words that Susan would sell the [redacted] Lane property for free. I never stated that definitively with regard to this specific property. Melony [redacted] signed a listing agreement to sell the [redacted] Lane property and to pay a commission to Keller Williams Realty Syracuse for that service. Subsequent to listing the property, a buyer was secured and an offer was accepted by Mrs. [redacted]. That purchase offer also includes a clause regarding thecommission to be paid. When Mrs. [redacted]’s attorney questioned the amount that was being charged, Susan [redacted] lowered the commission as a professional courtesy. The seller was fully aware of this. Keller Williams billed for the agreed upon commission and that amount was paid, as agreed, upon the successful closing. After the fact, Mr. [redacted] has filed this complaint based on here say. It is my belief that the facts, as outlined in the contractual  greements, do not support his claim. I am attaching a copy of both the listing contract and the sales contract for your review.  Kind Regards, Jeff [redacted]Team Leader/Executive OfficerAttachments: Listing Contract, Sales Contract

On June 22, 22016, I submitted my response to the complaint made by Mr [redacted].. My response remains the same and would again submit that when Mr. [redacted] signs a release of the contract made and dated by Mr. [redacted] and Mr. [redacted] additionally releases Mr. [redacted], than at that time, and at that time only will be in a position to release any earnest monies deposited..Respectfully,Jan N[redacted]BrokerKeller Williams Syracuse

Yes My Wife signed the contract with the understand that we were told. You can even see in Jeff's email Susan told us she would do it for free. After the close was done we were told of the fees and started asking questions. We didn't want to hold up the close on the house as we HAD to move. But Susan stated she would do the sale or my wife's house for free seeing she was going to get paid off the sale of house we bought on [redacted] Road in Tully. Jeff stated Susan said that.   Eric C [redacted]   Revdex.com:  I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.   Regards,   Eric [redacted]