Nat Nast Luxury Originals

Good Morning- In goodwill, we offered you free shirts in lieu of your defective shirt shirt was a concealed shortage from our factory, which we apologize Will [redacted] take a different shirt from the one offered? please note these shirts are gratis

Good Morning- I spoke to [redacted] and explained we will replace the shirt that is defective with a shirt from our current offering gratis I can provide the email backup and tracking # if needed Thank You, ***

To Whom It May Concern: We are in receipt of your complaint from [redacted] To date, we have not received any returns from [redacted] , if he could please provide proof of delivery I would appreciate it We have not received a single complaint regarding size concerns Additionally, [redacted] has been both combative and threatening both on the phone and on our social media outlets We would like to resolve this situation amicably Thank You, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The shirt was returned one week after purchase** ***'s statement concerning my attitude is misleadingI have been trying to reach management concerning this business transaction for several monthsAll of my calls and e-mails go unanswered.My attempt on socil media to garner a response resulted in a blocking actionI even went back on with a new *** page and left another plea and that was also ignored. He is welcome to produce any document that proves my "hostilities" if he likesI simply want my dollars back for a poorly tailored shirt
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
A satisfactory resolution has been reached with Nat Nast clothing company and the complaint ID#*** is now withdrawn. Thank you at the Revdex.com as well as *** *** at Nat Nast for their assistance in resolving this matter. *** *** **

Good Morning-
I spoke to [redacted] and explained we will replace the shirt that is defective with a shirt from our current offering gratis.
I can provide the email backup and...

tracking # if needed.
Thank You,
[redacted]

To Whom It May Concern:
We are in receipt of your complaint from [redacted].
To date, we have not received any returns from [redacted], if he could please provide proof of delivery I would appreciate it.
We have not received a single complaint...

regarding size concerns.
Additionally, [redacted] has been both combative and threatening both on the phone and on our social media outlets.
We would like to resolve this situation amicably.
Thank You,
[redacted]

Good Morning-
In goodwill, we offered you 2 free shirts in lieu of your 1 defective shirt.
1 shirt was a concealed shortage from our factory, which we apologize.
Will [redacted] take a different shirt from the one offered? please note these shirts are gratis.

Review: I purchased a Nat Nast shirt in the 2x size on line and when it arrived it was a size smaller than last years shirt. Last years shirt still fits me. I sent it back for a larger size or refund and got neither refund or a larger size. I have called and emailed. I have gone to their [redacted] page and complained but was blocked after complaining. this shirt was one hundred and fifty dollars and I'd like my money back.Desired Settlement: correct the sizing and refund my money.

Business

Response:

To Whom It May Concern:

We are in receipt of your complaint from [redacted].

To date, we have not received any returns from [redacted], if he could please provide proof of delivery I would appreciate it.

We have not received a single complaint regarding size concerns.

Additionally, [redacted] has been both combative and threatening both on the phone and on our social media outlets.

We would like to resolve this situation amicably.

Thank You,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The shirt was returned one week after purchase. [redacted]'s statement concerning my attitude is misleading. I have been trying to reach management concerning this business transaction for several months. All of my calls and e-mails go unanswered.My attempt on socil media to garner a response resulted in a blocking action. I even went back on with a new [redacted] page and left another plea and that was also ignored. He is welcome to produce any document that proves my "hostilities" if he likes. I simply want my 150 dollars back for a poorly tailored shirt.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Good Morning-

In goodwill, we offered you 2 free shirts in lieu of your 1 defective shirt.

1 shirt was a concealed shortage from our factory, which we apologize.

Will [redacted] take a different shirt from the one offered? please note these shirts are gratis.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Upon dry cleaning my Nat Nast shirt, the dye from the blue panel had leached onto the white panel, rendering it looking like a tye-dye tee shirt! [redacted] of the dry cleaner informed me that this had happened with several Nat Nast shirts and their cleaning business had received written warnings about this garment flaw, both from Nat Nast and professional dry cleaning associations. I had 3 (civil) conversations with [redacted] at Nat Nast customer relations who originally denied ever hearing of such a complaint. I scanned and emailed her their own documents to which she replied that the warnings were "too old" and her company had acquired Nat Nast in 2011 and therefore were not responsible for my misfortune. Thank you for your consideration, [redacted]Desired Settlement: simply a replacement shirt

Business

Response:

Good Morning-

I spoke to [redacted] and explained we will replace the shirt that is defective with a shirt from our current offering gratis.

I can provide the email backup and tracking # if needed.

Thank You,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

A satisfactory resolution has been reached with Nat Nast clothing company and the complaint ID#[redacted] is now withdrawn. Thank you at the Revdex.com as well as [redacted] at Nat Nast for their assistance in resolving this matter. [redacted]