Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I have received a total of messages since December from MoniqueI have returned her call every time, however, from December to February I dealt with JULIE who she told me she was the local specialistI have been told in the past by customer service to call Monique as she is in the local Westville, Illinois office...but she is never thereI have my phone records, Monique called me Wednesday and I returned her call at 12:46pm YESTERDAYHer voicemail to me asked me to return her call stating that she is travelling and she would be difficult to get a hold of but to leave her a message at the local phone number 267-She said that she had received notice that I had filed a complaint about my bill with Revdex.com and she was unsure as to why I was confusedShe said that I needed to leave in the message when was a good time to call me backOn the voicemail to her, I explained AGAIN (for the 100th time since December) that I work jobs....from 6am to 2:30pm then another from 3:30pm to 12:00am midnightI leave home at 5:30am and I get home at 12:30am Monday through SaturdayFrom approximately 2:50pm to 3:20pm I am eating lunch and driving from job #to job#otherwise my "free" time was after midnight or on SundaysI am not allowed access to my phone at either job, however when I take random/unscheduled breaks I can check my phoneThis is the same thing that has been going on since DecemberI work shipping/receiving for one of my jobs, if they would send me a call tag for UPS, Fedex or USPS then I can return the equipment....I am not paying to have it shippedI dont appreciate Monique lying about calling me and leaving me numerous messages Regards, [redacted]
I was given days extension from yesterday got up and everything was disconnected this morning so had to call them back for them to hook it back up
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I have received a total of messages since December from MoniqueI have returned her call every time, however, from December to February I dealt with JULIE who she told me she was the local specialistI have been told in the past by customer service to call Monique as she is in the local Westville, Illinois office...but she is never thereI have my phone records, Monique called me Wednesday and I returned her call at 12:46pm YESTERDAYHer voicemail to me asked me to return her call stating that she is travelling and she would be difficult to get a hold of but to leave her a message at the local phone number 267-She said that she had received notice that I had filed a complaint about my bill with Revdex.com and she was unsure as to why I was confusedShe said that I needed to leave in the message when was a good time to call me backOn the voicemail to her, I explained AGAIN (for the 100th time since December) that I work jobs....from 6am to 2:30pm then another from 3:30pm to 12:00am midnightI leave home at 5:30am and I get home at 12:30am Monday through SaturdayFrom approximately 2:50pm to 3:20pm I am eating lunch and driving from job #to job#otherwise my "free" time was after midnight or on SundaysI am not allowed access to my phone at either job, however when I take random/unscheduled breaks I can check my phoneThis is the same thing that has been going on since DecemberI work shipping/receiving for one of my jobs, if they would send me a call tag for UPS, Fedex or USPS then I can return the equipment....I am not paying to have it shippedI dont appreciate Monique lying about calling me and leaving me numerous messages Regards, [redacted]