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Natalies Bridal

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Natalies Bridal Reviews (1)

Initial Business Response /* (1000, 9, 2016/06/27) */
I had this customer, she wanted her money back from deposit of two dresses that they ordered, it was a group of girls in the partyThe customer told me that she got in a fight with the quinceneras mom and they kicked her girls out of the
quinceanera and I told her that I cannot give her the money back because they were special order dressesI told her that she could pay the remaining balance on the dresses and she could take them with her and she said noWhen they are special order dresses we cannot do refund on any cancellation because those dresses I dont know if we can sale them later onNot everybody has the same taste of the dresses and I might be ending with those dresses for yearsImagine if or girls in the group would be dropped from the quincenearaI would be losing a lot of money all of the time, that is why we don't give money back on any special orders
Initial Consumer Rebuttal /* (3000, 11, 2016/07/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Because I was told by the mother of the quincera I would get my money back that would be $dollars because other girls drop out got there money

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Address: 2806 Niles St, Bakersfield, California, United States, 93306


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