Nate's Lawn Maintenance, Inc.

Greg, I am reaching out to you in response to an email you sent to us on November 17, 2016.  I apologize for the delay in getting back to you on this as it was my understanding this matter was resolved. The credit of $119.34 was a credit available to you to use towards a lawn care...

package from Nate’s Lawn Maintenance, Inc. in 2012.  The credit has since expired.  In an effort to resolve this matter and to gain a new customer I would be glad to extend the credit until February 15, 2017  for you to use towards a 2017 lawn care package. Please let me know if you would like us to quote a lawn care package for your yard. Sincerely,  Nathan KohnNate's Lawn Maintenance, Inc. - Landscape Company970 Jer-Mar Rd.Belgium, WI 53004Office: 262-285-4100Fax: 262-285-4105[redacted]www.nateslandscape.com

Review: This company was not very user friendly. One of the reasons I choose them was based on timing of the project. I was informed, reassured multiple times that would be no issue. That of course was prior to the contract. Once the contract was signed, and down payment was sent it became a totally different story. My calls were not returned. The project started almost 4wks late with multiple excuses that were unjustified. They damaged the area leading into the project on the common space of the subdivision. When they were confronted about the issue they choose to drive on private property to access my yard without permission, and then also damaged my yard. Verbally I was informed that all this would be repaired, and at the end of the project that was denied, and argued. They used damaged stones for the patio, which were only replaced when marked and asked to do so. Multiple times and in multiple areas. They made "bad calculations" at the beginning of the project and the end, both of which I was expected to pay "a little" extra to the tune of thousands of dollars. The Arbor and Pergola do not match. The lighting project was not completed by a electrician, overcharged, and never "hard wired" as promised. Because I would not allow them to disturb the integrity of my home since I did not at that point have any respect for the quality of the work I received. In the end, prior to the completion of the work, (after being asked to pay more to make the appearance respectable)they owner of the company threatened me by stating he was going to place a lien on the property. PRIOR to completion of the work. Would I recommend them again, NO. I did have a friend recommend them, and have informed them also of all the issues and concerns in follow up. This was a Long and frustrating project.Desired Settlement: My main reason is to put the information out in a public space to not allow other customers to be preyed on.

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