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Nation's Drywall Repair

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Nation's Drywall Repair Reviews (1)

This complaint has been severely fabricatedI have successfully remained in business since and would not be able to do so if professionalism wasn't as important to me as qualityIf you check my background on both the Revdex.com and Angie's List you will see that I have a flawless background (not
trying to sound arrogant but it can be proven).In response to your individual complaints:1)I setup appointments for estimates with you because I ran the original bid roughly 1/months prior to you calling me back and letting me know that you acceptedAt that point I had forgotten about your job (I run close to estimates a week, times that by 1/months) and wanted to look at it again to refresh my memory.2)I wrote down every area we discussed on my notebook and entered them onto the estimate sheetThe areas you spoke about were never mentioned and were not on the estimate.3)I told you we were booked out weeks at the estimate (we are always 4-weeks out)You did tell me which days were best for youWhen we got around to scheduling your job I asked if Monday and Tuesday would work, if not we could have changed it the days you requestedYou told it was not a big deal.4)I don't recall this part but will not deny it except for the "messy and destructive"We lay plastic down in all work areas and sweep/vacuum upon completionWe also wipe down baseboard or anything else that our mud may get onBy default this is a messy trade, but we go above and beyond to keep things clean.5) ...or 1)?We did not drag mud into your houseIf you wanted us to use the garage instead we would haveYou mentioned it in the form of a question and I was confident not to make your house dirty by coming in the front door.6) or 2)?Again we use plastic on all of our jobsSometimes mud does get onto baseboard and carpet but we ALWAYS clean it up afterwardsAll of our products are water based meaning they will clean up with a rag and warm water, which we do.7) ...or 3)?That is untrueI have a video on my phone of the door you said we banged into and there is no dentI am willing to supply this video upon requestMy helper *** did admit to bumping the wood trim with the ladder, however there was no damage.8) ...or 4)?When we mix up mud we do it outside in the grass because that is the most logical place to do soSometimes there will be some clumps of mud that get over looked or left behindDrywall mud is water based and will go away by the next rain or lawn cutThe area that we mix up our mud in is roughly 4' x 4' so if anything was dirty it would be roughly that sizeThe areas that you pointed our were not discussed and I told you it was too late in the day to start on a new area and we would have to set that portion up as another jobThis is the point that you became angry and irrationalI had *** clean up and we left because you were cussing at me and that is not acceptableI told you at that we would not complete the job because you were cussing at me and being irateI called your husband at this point and filled him in on your behaviorHe left me with the impression that he understood and would pay me 50% of the job because we did 50% of the work.I am on the phone a lot because we are busy but I still get the work done (not rushed) and finish jobsWhen someone cusses at me or one of my employees I will pack up and leave every timeWe charge hourly rates so whether I'm at your house working or someone else's house I get paid the sameBecause of this it doesn't make much sense for me to leave your job for another.I do not know what to say about the police department phone call.With all of this being said, I hope the best for your project

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Address: 35 Jamaica Dr, Saint Peters, Missouri, United States, 63376-1329

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