National Association of Social Workers

Hello ***, Thank you for taking the time to speak with me on the phone this morningI apologize that you have not received a response yet regarding this complaintPlease see the response below drafted by the NASW New York State ChapterIf you need any further information, please let me knowBest regards, Morgan W*** Revdex.com Serving Metro Washington DC and Eastern PennsylvaniaK Street NW, 10th FloorWashington DC 20005-June 24, Complaint ID # [redacted] (National Association of Social Workers)Customer: [redacted] This letter is in response to the above complaint filed with your office related to a professional development/training programs This program was sponsored by one of our local NYS Chapter Divisions (Suffolk Division – Aging Committee) and was held on June 5, in Long Island NYThe requests for a refund of registration fee in the amount of $was received by the chapter and is being processed Our refunds via check normally require 10-business days for processing from point of notification Please note that a refund check in the amount of $is being processed and will be forwarded to [redacted] by 6/26/Please also note that while [redacted] may have contacted the local representatives to request a refund the day of the program the request was not immediately forwarded to the chapter Our office makes every effort to process such request in a timely manner, we apologize for any miss-communications with regard to the length of time in processing such requestsSincerely,Jacqueline M [redacted] Assistant Executive DirectorNASW-NYS

Hello [redacted], Thank you for taking the time to speak with me on the phone this morning. I apologize that you have not received a response yet regarding this complaint. Please see the response below drafted by the NASW New York State Chapter. If you need any further information, please let me...

know. Best regards, Morgan W[redacted] Revdex.com Serving Metro Washington DC and Eastern Pennsylvania1411 K Street  NW, 10th FloorWashington DC 20005-3404 June 24, 2015 Complaint ID # [redacted] (National Association of Social Workers)Customer: [redacted] This letter is in response to the above complaint filed with your office  related to a professional development/training programs.  This program was sponsored by one of our local NYS Chapter Divisions (Suffolk Division – Aging Committee) and was held on June 5, 2015 in Long Island NY. The requests for  a refund of registration fee in the amount of $25.00 was received by the chapter and is being processed.  Our refunds via check normally require 10-15 business days for processing  from point of notification.  Please note that a refund check in the amount of $25.00 is being processed and will be forwarded to [redacted] by 6/26/2015. Please also note that while [redacted] may have contacted the local representatives to request a refund the day of the program the request was not immediately forwarded to the chapter.  Our office makes every effort to process such request in a timely manner, we apologize for any miss-communications with regard to the length of time in processing such requests. Sincerely,Jacqueline M[redacted]Assistant Executive DirectorNASW-NYS