I was offered Diamond protection and they switch my policy to a gold protection with tell me I had to call back to learn my policy has been switched to gold and at a higher monthly payment then what I was told on a recorded line when I initial purchase the policy and I was offer the technology group as well so I accept it and now when they switch my policy they told me I don't qualify for diamond protection nor the technology group different from what I was told on a recorded line and paid for on a recorded line i'm really disappointedThey could at-least honor the things to me since I was told I qualify for them
I am on a fixed income, only receiving social security. I purchased my policy from NAPC on June 13, 2016 from one of the agents. I was a little reluctant at first due to having an added monthly expense. Thank God I did. On November 3, 2016 the timing belt and the water pump went out in my 2011 Toyota Camry. I was devastated. The local mechanic I went to said the cost was gong to be $1,000. After showing them my Vehicle Service Contract the total cost for me out of pocket was $0!
Since signing up, three of my closest friends have also decided to sign up.
I was offered Diamond protection and they switch my policy to a gold protection with tell me I had to call back to learn my policy has been switched to gold and at a higher monthly payment then what I was told on a recorded line when I initial purchase the policy and I was offer the technology group as well so I accept it and now when they switch my policy they told me I don't qualify for diamond protection nor the technology group different from what I was told on a recorded line and paid for on a recorded line i'm really disappointed. They could at-least honor the things to me since I was told I qualify for them
I was offered Diamond protection and they switch my policy to a gold protection with tell me I had to call back to learn my policy has been switched to gold and at a higher monthly payment then what I was told on a recorded line when I initial purchase the policy and I was offer the technology group as well so I accept it and now when they switch my policy they told me I don't qualify for diamond protection nor the technology group different from what I was told on a recorded line and paid for on a recorded line i'm really disappointedThey could at-least honor the things to me since I was told I qualify for them
I am on a fixed income, only receiving social security. I purchased my policy from NAPC on June 13, 2016 from one of the agents. I was a little reluctant at first due to having an added monthly expense. Thank God I did. On November 3, 2016 the timing belt and the water pump went out in my 2011 Toyota Camry. I was devastated. The local mechanic I went to said the cost was gong to be $1,000. After showing them my Vehicle Service Contract the total cost for me out of pocket was $0!
Since signing up, three of my closest friends have also decided to sign up.
I was offered Diamond protection and they switch my policy to a gold protection with tell me I had to call back to learn my policy has been switched to gold and at a higher monthly payment then what I was told on a recorded line when I initial purchase the policy and I was offer the technology group as well so I accept it and now when they switch my policy they told me I don't qualify for diamond protection nor the technology group different from what I was told on a recorded line and paid for on a recorded line i'm really disappointed. They could at-least honor the things to me since I was told I qualify for them