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National Bank Of Canada

600 rue de la Gauchetière Ouest, Montreal, Quebec, Canada, H3B 4L2

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I have a mortgae with National Bank of Canada. Mortgage Development Manager *** charged me appraisal fee of $276.85 in September 2018 and said he will credit me back.
After many emails and phone calls with ***, customer service and the branch at ***, Ottawa, finally Mr. told me that I should get the refund in mid of December 2018. However I still haven't recieved it. I followed up with Mr. in late Decmber and got no reply.
I have completely lost trust in this bank. Can you please help me to get the $276.85 back? Thank you very much!
Product_Or_Service: Mortgage loan
Account_Number:

National Bank Of Canada Response • Feb 18, 2019

Final Consumer Response /(2000, 12, 2019/02/14) */
Hello,

Thank you for your help! I finally got refund of $276.85 on Jan. 28. However, I haven't got any reply or apology from *** or the bank on this matter.

Thank you again for your help!

Sincerely

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Address: 600 rue de la Gauchetière Ouest, Montreal, Quebec, Canada, H3B 4L2

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+1 (613) 236-0882
+1 (613) 241-1204
+1 (705) 743-5699

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