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National Board for Certification in Occupational Therapy, Inc.

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National Board for Certification in Occupational Therapy, Inc. Reviews (1)

Review: I am a certified Occupational Therapy Assistant. In March 2014 my certification renewal was due for this company NBCOT. I mailed my certification and payment in March 2014. I made a call to NBCOT to determine the certification renewal status and NBCOT reported I WAS DUE FOR RENEWAL IN 2011 and was NONCOMPLIANT and not active in the computer system since 2011. I HAD A PANIC ATTACK! The next day, I contacted the bank in which I received a copy of the check which was written in Feb 2011 for my renewal (I really did pay for renewal 2011-2014) and called NBCOT back to make adequate updates to my certification status HOWEVER staff were not helpful. I spoke with [redacted] several times at NBCOT and since my status has been updated that I WAS COMPLIANT with certification however WAS DUE FOR RENEWAL IN MARCH 2014 (my renewal had already been sent in). At the end of March, spoke NBCOT and NBCOT had stated "NEVER RECEIVED MY RENEWAL FLR 2014" however when I checked with my bank NBCOT HAD ALREADY CASHED MY CHECK FOR $70 for RENEWAL OF MY CERTIFICATION. It is now mid April and I still haven not received my certificate. When I called [redacted] back at NBCOT; she didnt remember me or my situation (after multiple phone calls) and sent to to speak to [redacted] in the Printing Dept however [redacted] REPORTED that my certification was in a big pile waiting to be keyed in. I STILL HAVE NOT GOTTEN MY CERTIFICATION however NBCOT has taken payment.Desired Settlement: I WANT MY CERTIFICATION: they cashed my check and didn't send me proper certification. THIS HAD HAPPENED IN 2011 (cashed my check however did t update their system and System showed I was NONCOMPLIANT)

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Description: Occupational Therapists

Address: 12 S Summit Ave Ste 100, Gaithersburg, Maryland, United States, 20877-2090

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