National Car & Truck Rental - Victoria Airport

I’m sending you this information in response to the compliant that was filed by *** ***I’ve attached a copy of the final account statement and a copy of the resident’s ledger On page of the attached ledger, you can see that the payment in question was posted to the ledger on 6/30/in
the amount of $1,At the time the payment was posted, the account balance on the ledger was a credit balance of $1,*** *** thought the payment was only processed for $1,741, but that is not the caseThe payment was processed for the full amount of $1,836.00, but there was a balance of $when the payment was posted, which left a credit balance of $1,(Highlighted in yellow in screen shot below) I’ve also included a copy of the Final Account Statement which indicates there were three (3) charges for broken blinds at $eachOur service request history indicates that the resident requested to have the broken blinds replaced prior to vacatingThere was no evidence or prior report that three (3) sets of blinds were broken by maintenance, therefor the resident is responsible for the damages Please let me know if you need anything further to resolve this compliant

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The attachment and supplement materials are blank, I try to download it from two different computers, they are totally blank. SInce there is no formal document to illustrate the finical statement, I am not accepting the response made by the business.
Regards,
[redacted]