Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: In response to your last e-mail I cannot get into my other information But I have a letter from Homelandlegend stating that floor is Moroccan Walnut HARDWOOD flooring I was told by the company at time of purchase it was hardwood I went into the store and told them that I only wanted hardwood Every time I complained to the store and told them that it did not wear like hardwood they assured me it was Letter from homeland is dated Can send copy if necessaryHope this keeps case open Sorry I am slow but am trying my best I just cannot believe that they are say now that its not hardwood when paperwork states it is Thank you for your help Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: In response to your last e-mail I cannot get into my other information But I have a letter from Homelandlegend stating that floor is Moroccan Walnut HARDWOOD flooring I was told by the company at time of purchase it was hardwood I went into the store and told them that I only wanted hardwood Every time I complained to the store and told them that it did not wear like hardwood they assured me it was Letter from homeland is dated Can send copy if necessaryHope this keeps case open Sorry I am slow but am trying my best I just cannot believe that they are say now that its not hardwood when paperwork states it is Thank you for your help Sincerely, [redacted]