National Catastrophe Solutions, Inc. Reviews (1)
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Address: 201 W Lake St Ste 129, Chicago, Illinois, United States, 60606-1803
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Initial Business Response /* (1000, 8, 2014/10/03) */
In response to above mentioned complaint of [redacted], the contract and receipts were sent via email on August 19, 2014 when the job was completed. These documents along with a completion form were sent to the email address listed on...
file that was provided by the client. At the time of completion, our companies workmanship and quality of service was never in question. After receiving and reviewing this complaint September 22, 2014 our company contacted the client via phone to discuss these issues and to resolve as quickly as possible. It was determined a miscommunication error; the clients email address listed on the contract was incorrect. We were able to verify a correct email address for Mrs. [redacted] and get her the proper documents she had requested. On September 23, 2014 it was confirmed with the client she had received all the documents via email, she was satisfied and would remove her complaint.