National coatings

Since the customer did not choose a color at time of purchase, the merchandise was not shipped to the customer, so we will be issuing a full refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for your assistance in this matter Sincerely, [redacted]

After getting in touch with the customer it was mutually agreed to issue a refund to him

After speaking with the customer it was mutually agreed that we would send out a product to help the customer with his issue

After speaking with the customer, it was mutually agreed to give the customer a partial refund

Check number [redacted] has been cut and mailed

After speaking with the customer it was a agreed that a refund will be issued

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Once I receive the product I will accept their response when I spoke with Jim R [redacted] he said he would send a gallon of sealer to try and resolve my problem but he did not provide me with any shipping information so when I receive the product I will gladly accept the business response but until that time I will not accept it.Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

After many unsuccessful attempts to reach the customer, we ask that he give us a call at ###-###-#### to help him resolve his issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved beca THE RESPONSE WAS ONLY AFTER FILING WITH Revdex.com-------NO RESPONSE FROM NUMEROUS CALLS BEFORE FILING COMPLAINT I HAD TO PLACE TILE ON THE GARAGE FLOOR AS THE COATING DID NOT EVER SET--I DO NOT WANT ANY THING FROM THIS COMPANY EXCEPT TO MAKEBE SAVE SOMEONE ELSE THE DIFFICULTIES [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the responsee matter made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] .....The matter has been resolved[redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:It was agreed upon to give a refund but I have not seen the check yet Once I receive the check and it clears I will sign off on the complaint I told National Coatings I would do this...but not until I receive the checkThank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

After speaking with the customer,it was mutually agreed that we are sending a return label to him, and issuing a refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved The refund from National Coatings was posted (viewable) online to my [redacted] account for the first time this evening, albeit the date indicated a posting two days earlier.I did call [redacted] customer service last night, but they didn’t have anything about this refund to tell meI suggested that since National Coatings said the refund had been issued, that they needed to see if an “update” was appropriatePerhaps that helped to get it postedThis was the desired resolutionI have no remaining issues to addressTherefore, you can close this complaint, accordingly (Complaint # [redacted] ).Thank you for your assistance in this matter.Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I received refund as requested and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

It was mutually agreed that upon receiving the unused gallon from the customer a refund will be issued

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] I spoke with John M [redacted] at National Coating Inc today (32016) He never indicated that they received corresponds from Revdex.comI want to thank for your wiliness to help

After speaking with the customer, we will be sending product that should resolve the issue they are having