[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
IN MR SIMS COMPLAINT HE REFERS TO ATCP 132.07 BUT HE DOSE NOT READ SEC 2 OF ATCP 132.07 WHICH STATES IF PARTS NEED TO BE EXCHANGE HE WOULD BE ABLE TO VIEW FOR INSPECTION. WHEN TAKING DELIVERY OF HIS TRUCK NEITHER DID THEY ASK FOR PARTS OR INSPECTION UNTIL LATER. BUT THATS OK I STILL HAVE...
THE MANIFOLD HERE AND THIS CAN STILL BE INSPECTED AS EXPLAINED TO MR SIMS THIS PART HAS TO BE EXCHANGE. THIS IS CLEARLY EXPLAINED IN ACTP 132.07 SEC 2. THANK YOU ANY FURTHER CONCERNS PLEASE DON'T HESITATE TO CONTACT US
WELL WE TRIED TO EXPLAIN TO MISTER SIMS 3 TIME THAT THIS WAS A EXCHANGE PART BUT HE JUST DOES NOT UNDERSTAND SO PLEASE HAVE MR SIMS STOP IN AND WE WILL STEP UP AND GIVE HIM THE CONVERTER BACK. WE HAVE OVER 10000 CUSTUMERS A YEAR AND HAVE NO ISSUES WE HAVE SEEN THIS ISSUE BEFORE AND THE CUSTUMER UNDERSTOOD THIS EVERY TIME. MR SIMS JUST HAS HIS EYE ON THE SALVAGE OF THIS PART SO DOES THE PLACE WHERE WE BUY THEM THAT'S WHY THEY ARE EXCHANGE PARTS. WE ARE CAUGHT IN THE MIDDLE. WE WISH MR SIMS UNDERSTOOD THIS.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
IN MR SIMS COMPLAINT HE REFERS TO ATCP 132.07 BUT HE DOSE NOT READ SEC 2 OF ATCP 132.07 WHICH STATES IF PARTS NEED TO BE EXCHANGE HE WOULD BE ABLE TO VIEW FOR INSPECTION. WHEN TAKING DELIVERY OF HIS TRUCK NEITHER DID THEY ASK FOR PARTS OR INSPECTION UNTIL LATER. BUT THATS OK I STILL HAVE...
THE MANIFOLD HERE AND THIS CAN STILL BE INSPECTED AS EXPLAINED TO MR SIMS THIS PART HAS TO BE EXCHANGE. THIS IS CLEARLY EXPLAINED IN ACTP 132.07 SEC 2. THANK YOU ANY FURTHER CONCERNS PLEASE DON'T HESITATE TO CONTACT US
WELL WE TRIED TO EXPLAIN TO MISTER SIMS 3 TIME THAT THIS WAS A EXCHANGE PART BUT HE JUST DOES NOT UNDERSTAND SO PLEASE HAVE MR SIMS STOP IN AND WE WILL STEP UP AND GIVE HIM THE CONVERTER BACK. WE HAVE OVER 10000 CUSTUMERS A YEAR AND HAVE NO ISSUES WE HAVE SEEN THIS ISSUE BEFORE AND THE CUSTUMER UNDERSTOOD THIS EVERY TIME. MR SIMS JUST HAS HIS EYE ON THE SALVAGE OF THIS PART SO DOES THE PLACE WHERE WE BUY THEM THAT'S WHY THEY ARE EXCHANGE PARTS. WE ARE CAUGHT IN THE MIDDLE. WE WISH MR SIMS UNDERSTOOD THIS.