National Credit Systems

The letter referred to by the consumer clearly stated that the consumer has to be in possession of the letter and claim the settlement offer at the time the payment was made. The consumer clearly did neither have the letter or claim the settlement at the time payment was made, therefore no
refund will be issued

Complaint: ***I am rejecting this response because:
NCS acknowledged receipt of the settlement offer between myself and MEB on 7/28/and had been given notice of my intention to pay immediately It would have been have been either at that time that MEB gave NCS the authorization to reduce the amount my 50% or MEB had previously given NCS a standing authorization to reduce the amount by 50%
If NCS had been notified and acknowledged receipt of settlement information, why then was the letter not sent on 7/Also, why was the collection agent in charge of the account not made aware of the offer
The offer letter also clearly states that payment can be made via the website, so why when I attempted to make payment on the website on 8/2/and 8/3/was the full amount listed and website not accepting payments
If the agency is acting in good faith with the debtor and their client, the collection agent in charge of the account would be aware of and the website reflect the any offer based on the date the offer was madeThe offer letter is clearly dated 7/31/
Sincerely,*** ***

National Credit Systems is a third party collection agency, representing The *** Apartment Community, where the consumer previously resided and has a contract with. National Credit Systems will investigate the consumer's dispute. After the investigation is completed, a letter
will be sent to the consumer, at the address on this complaint, advising the consumer of our findings, along with any supporting documentation. This account is being reported as a disputed account for credit reporting purposes, and will remain on the consumer's credit report at this time, as a disputed item, pending the outcome of our investigation

An paid letter receipt was emailed to the consumer on March 7, 2018, to the email address for the consumer on this complaint.  This should satisfy the consumer's concerns.

Complaint: [redacted]I am rejecting this response because:Sincerely,Latoya Richardson 
it was a mistake and the harassed me for the money and I only owed 50.00 the manger said they did not call that company.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as soon as I receive the paper copy of my receipt marking the debt as paid in full.Sincerely, [redacted]

This account was placed in our office in November 2006 and final payment on the account was made July 1, 2009.  All money was remitted to our client at that time and this account is well beyond the statue of limitations.  Was this a mistake in sending this to National Credit Systems at...

this time?

This account was placed in our office for collection in February 2015. Due to insufficient information, our records indicate no calls have been made on this account since March 2015.  Additionally, the last letter that was sent was generated in February 2017, which was a offer to settle the...

account.  National Credit Systems is not a bonding company and we do not represent a bonding company in this matter.  We represent Villas at Waterchase, where the consumer previously resided, so the references to bonding are not relevant to our account.  National Credit Systems will conduct an investigation since the consumer has disputed the debt, and the account has been marked as cease and desist, as well as being marked as a disputed item for credit reporting purposes.  Once the investigation is completed, we will mail the consumer a letter stating our findings on the investigation, as we are required to do by law.  The letter will also contain any supporting documentation.  The account will be reported as a disputed account for credit reporting purposes.

This debt collection held a account that was connected to me. I called to pay the account in full. During the payment process I asked about what will placed on my credit report as how the account was closed. I was told the report will show the account was paid in full. But when I reviewed the information on credit report the company placed as charge off status, which is not true.