National Discount Tire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Client states that their car was returned with damage to a tire & rimFurther discussions with client resulted in agreement for business to cover cost of customer's wheel repair & provide a replacement tire free of chargeClient expressed their satisfaction with the proposal & both
parties agree that complaint should be closed with no further action warranted

Review: Paid $1397.00 for 4 new tires and the repair of one rim and a wheel alignment. the car was returned with new damage made to the new tire and rim. they are asking that I pay for another new tire and re-repair for the rim. and the wheel allingment was never done. along with a damged wheel lock and two damaged wheel lock keys that I had to pay for in addition to original cost.Desired Settlement: the new tire should be replaced and rim repaired at no cost to me.

Business

Response:

Client states that their car was returned with damage to a tire & rim. Further discussions with client resulted in agreement for business to cover cost of customer's wheel repair & provide a replacement tire free of charge. Client expressed their satisfaction with the proposal & both parties agree that complaint should be closed with no further action warranted.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,