the company and I are speaking now and working on this Thank youRevdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Within a short time after receiving the message from the Revdex.com, we recovered [redacted] missing order information I immediately telephoned [redacted] and left a voice mail message During the rest of the day, I called once again (leaving another message) and sent him two e-mails, apologizing for the confusion and inconvenience, and offering to order his parts ASAP I also offered to have the parts delivered to him, as he requested Shortly before 4:p.m., [redacted] called me and told me that he had ordered the parts elsewhere We had a pleasant conversation, which gave me a chance, once again, to apologize for the mix-up
Complaint: [redacted] I am rejecting this response because: I spoke with Oscar a couple timesEach time they pointed me in a different directionFirst it was pick a new carI picked threeNone of what they suggested worked eitherOr so they sayI have an approval either another Bank with no money down no trade and a vehicle that will workUnfortunately it’s not what I’m looking forA conversation between my wife and [redacted] didn’t end so wellHe was very rude to her and to myself when I spoke with himHe promised me a vehicle that I liked the next day Over a week later I have heard nothing from anyone at this dealershipI had a customer referral that backed out due to witnessing the poor communication and treatment with Oscar D [redacted] and most of the sales staffAnd for the record no they weren’t family or friends Sincerely, [redacted]
the company and I are speaking now and working on this Thank youRevdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Within a short time after receiving the message from the Revdex.com, we recovered [redacted] missing order information I immediately telephoned [redacted] and left a voice mail message During the rest of the day, I called once again (leaving another message) and sent him two e-mails, apologizing for the confusion and inconvenience, and offering to order his parts ASAP I also offered to have the parts delivered to him, as he requested Shortly before 4:p.m., [redacted] called me and told me that he had ordered the parts elsewhere We had a pleasant conversation, which gave me a chance, once again, to apologize for the mix-up
Complaint: [redacted] I am rejecting this response because: I spoke with Oscar a couple timesEach time they pointed me in a different directionFirst it was pick a new carI picked threeNone of what they suggested worked eitherOr so they sayI have an approval either another Bank with no money down no trade and a vehicle that will workUnfortunately it’s not what I’m looking forA conversation between my wife and [redacted] didn’t end so wellHe was very rude to her and to myself when I spoke with himHe promised me a vehicle that I liked the next day Over a week later I have heard nothing from anyone at this dealershipI had a customer referral that backed out due to witnessing the poor communication and treatment with Oscar D [redacted] and most of the sales staffAnd for the record no they weren’t family or friends Sincerely, [redacted]