National eyewear repair

Please be advised, be prepared to say bye-bye to your eyeglass frames if you send them to National Eyewear Repair in Phoenix, ** I had mailed my broken frames to them in mid-September, left three separate voicemails to check for an estimate or repair status, and have yet to receive a single return phone call or any other form of communicationI am typing this review on Oct9th This is by far the worst experience I have had with any businessYou have been warned

The National Eyewear Repair is owned by a guy named "Neil"This guy is a eye glass crook and not only charges you for repair of your eye glasses but keeps them tooBuyers beware, if you send your glasses to this creep there is a good chance you will not get them back especially if your living out of stateI sent him of my eye glasses for repair and quickly charged me $weeks ago and since have not answered my calls or send me back my glasses as scheduled for last weekbased on the other reviews I have read I dont anticipating getting my glasses back from this creepim considering driving out to his bussiness and whooping his butt This guy should be jailed for theft and fraud

This company is formerly Eyewear Repair Express of Atlanta, Georgia, and had a similar complaint historyMy glasses have been gone for five weeks after [redacted] tracking showed them as delivered TO National Eyewear Repair in Phoenix on June 20thThe owner is VERY remiss in answering his phone, does not return calls and does not answer email requests for updatesHe communicates only when he wants to, and has lied to me three times about having sent out my finished repairThe last time he told me they were going out that same day via [redacted] PriorityIn reality, he used an on-line postage service to obtain a "Delivery confirmation number" and provided it to me, via an email generated by that company, stamps dot comThis number is not trackable in the [redacted] system a week after the owner supposedly mailed the packageA request for explanation from the owner resulted in me being told that it is out if his hands nowGreat! Hide behind an on-line stamps service and then blame [redacted] for non deliveryEasy for him, since I can't track the packageBased upon EVERYTHING I have read about this and the owner's previous company on this and another popular review website (look at the or so "not recommended reviews") and seeing very very similar complaints, I now know that I have been takenI filed a complaint with my credit card company and the owner was charged back the amount of the repairBut, I am NOT happy, of course, and will contact the Federal postal inspector to lodge a complaint of possible mail fraud against this companyI have already alerted the on line stamp service management that the owner is hiding behind them, using their system for "delivery confirmation", but never actually presenting a package for scanning into the postal system

I was pleased that my frames are now in wearable condition after years trying to fin someone to repair them Not only are they once again functional but done at a surprisingly decent price, especially since it took such time and great patience to fix themThank you for your quality workmanship

PLEASE READ THE REVIEWS ABOUT THIS LOSER BEFORE YOU SEND HIM YOU GLASSES THE COMPLAINTS ARE EXACTLY WHAT HAPPENED HE GOT THE GLASSES CALLED AND WANTED TO CHARGE MY CREDIT CARD AFTER WHICH HE GVE EVERY LAME EXCUSE WHY THE GLASSES WERENT RETURNED MONTHS LATER NOW HE DOESNT PICK UP THE PHONE WITH CALLER ID I WILL BE DISPUTING THE CHARGE ON MY CREDIT CARD AND LODGING A COMPLAINT WITH HOMELAND SECURITY SINCE THIS GUY IS AN ONLINE FRAUD WHAT A *** ***DO NOT NOT NOT SEND THIS GUY ANYTHING ESPECIALLY YOUR CREDIT CARD

HORRIBLE company. If you want your glasses to get stolen, this is the place to go. I sent my glasses in for repair over a month ago, and [redacted] refuses to a answer any of my phone calls. I am about to contact the police department in Phoenix because as it is right now, I believe they have been stolen by his company.
Plus I had to send them in for a second time because the repair work was quite poor.

Please be advised, be prepared to say bye-bye to your eyeglass frames if you send them to National Eyewear Repair in Phoenix, **. I had mailed my broken frames to them in mid-September, left three separate voicemails to check for an estimate or repair status, and have yet to receive a single return phone call or any other form of communication. I am typing this review on Oct. 9th. This is by far the worst experience I have had with any business. You have been warned.

The National Eyewear Repair is owned by a guy named "Neil". This guy is a eye glass crook and not only charges you for repair of your eye glasses but keeps them too. Buyers beware, if you send your glasses to this creep there is a good chance you will not get them back especially if your living out of state. I sent him 2 of my eye glasses for repair and quickly charged me $150.00 2 weeks ago and since have not answered my calls or send me back my glasses as scheduled for last week. based on the other reviews I have read I dont anticipating getting my glasses back from this creep. im considering driving out to his bussiness and whooping his butt.
This guy should be jailed for theft and fraud.

This company is formerly Eyewear Repair Express of Atlanta, Georgia, and had a similar complaint history. My glasses have been gone for five weeks after [redacted] tracking showed them as delivered TO National Eyewear Repair in Phoenix on June 20th. The owner is VERY remiss in answering his phone, does not return calls and does not answer email requests for updates. He communicates only when he wants to, and has lied to me three times about having sent out my finished repair. The last time he told me they were going out that same day via [redacted] Priority. In reality, he used an on-line postage service to obtain a "Delivery confirmation number" and provided it to me, via an email generated by that company, stamps dot com. This number is not trackable in the [redacted] system a week after the owner supposedly mailed the package. A request for explanation from the owner resulted in me being told that it is out if his hands now. Great! Hide behind an on-line stamps service and then blame [redacted] for non delivery. Easy for him, since I can't track the package. Based upon EVERYTHING I have read about this and the owner's previous company on this and another popular review website (look at the 33 or so "not recommended reviews") and seeing very very similar complaints, I now know that I have been taken. I filed a complaint with my credit card company and the owner was charged back the amount of the repair. But, I am NOT happy, of course, and will contact the Federal postal inspector to lodge a complaint of possible mail fraud against this company. I have already alerted the on line stamp service management that the owner is hiding behind them, using their system for "delivery confirmation", but never actually presenting a package for scanning into the postal system.

HORRIBLE company. If you want your glasses to get stolen, this is the place to go. I sent my glasses in for repair over a month ago, and [redacted] refuses to a answer any of my phone calls. I am about to contact the police department in Phoenix because as it is right now, I believe they have been stolen by his company.
Plus I had to send them in for a second time because the repair work was quite poor.

National Eyewear Repair stole money and sunglasses from me.

I was pleased that my frames are now in wearable condition after years trying to fin someone to repair them Not only are they once again functional but done at a surprisingly decent price, especially since it took such time and great patience to fix them. Thank you for your quality workmanship

PLEASE READ THE REVIEWS ABOUT THIS LOSER BEFORE YOU SEND HIM YOU GLASSES. THE COMPLAINTS ARE EXACTLY WHAT HAPPENED. HE GOT THE GLASSES CALLED AND WANTED TO CHARGE MY CREDIT CARD. AFTER WHICH HE GVE EVERY LAME EXCUSE WHY THE GLASSES WERENT RETURNED MONTHS LATER. NOW HE DOESNT PICK UP THE PHONE WITH CALLER ID. I WILL BE DISPUTING THE CHARGE ON MY CREDIT CARD AND LODGING A COMPLAINT WITH HOMELAND SECURITY SINCE THIS GUY IS AN ONLINE FRAUD. WHAT A [redacted]. DO NOT NOT NOT SEND THIS GUY ANYTHING ESPECIALLY YOUR CREDIT CARD.

The National Eyewear Repair is owned by a guy named "Neil". This guy is a eye glass crook and not only charges you for repair of your eye glasses but keeps them too. Buyers beware, if you send your glasses to this creep there is a good chance you will not get them back especially if your living out of state. I sent him 2 of my eye glasses for repair and quickly charged me $150.00 2 weeks ago and since have not answered my calls or send me back my glasses as scheduled for last week. based on the other reviews I have read I dont anticipating getting my glasses back from this creep. im considering driving out to his bussiness and whooping his butt.

This guy should be jailed for theft and fraud.

Please be advised, be prepared to say bye-bye to your eyeglass frames if you send them to National Eyewear Repair in Phoenix, **. I had mailed my broken frames to them in mid-September, left three separate voicemails to check for an estimate or repair status, and have yet to receive a single return phone call or any other form of communication. I am typing this review on Oct. 9th. This is by far the worst experience I have had with any business. You have been warned.

The owner, a man named Neil, took $45.95 out of my banking account after telling me that he could repair a $200.00 pair of sun glasses.He told me that I should recieve the glasses in the mail within a week. It has now been two months and I never recieved the glasses and he will not answer my phone calls, nor does he return them.

This company is formerly Eyewear Repair Express of Atlanta, Georgia, and had a similar complaint history. My glasses have been gone for five weeks after [redacted] tracking showed them as delivered TO National Eyewear Repair in Phoenix on June 20th. The owner is VERY remiss in answering his phone, does not return calls and does not answer email requests for updates. He communicates only when he wants to, and has lied to me three times about having sent out my finished repair. The last time he told me they were going out that same day via [redacted] Priority. In reality, he used an on-line postage service to obtain a "Delivery confirmation number" and provided it to me, via an email generated by that company, stamps dot com. This number is not trackable in the [redacted] system a week after the owner supposedly mailed the package. A request for explanation from the owner resulted in me being told that it is out if his hands now. Great! Hide behind an on-line stamps service and then blame [redacted] for non delivery. Easy for him, since I can't track the package. Based upon EVERYTHING I have read about this and the owner's previous company on this and another popular review website (look at the 33 or so "not recommended reviews") and seeing very very similar complaints, I now know that I have been taken. I filed a complaint with my credit card company and the owner was charged back the amount of the repair. But, I am NOT happy, of course, and will contact the Federal postal inspector to lodge a complaint of possible mail fraud against this company. I have already alerted the on line stamp service management that the owner is hiding behind them, using their system for "delivery confirmation", but never actually presenting a package for scanning into the postal system.

I read about the devices on the website. It said it was fast an guaranteed. I UPSed my sons eyeglasses to be repaired . And as the site explained I would be contacted. I was contacted by phone by I would assume the owner of the business , Neil . He told me the process and how much it would cost. I agreed to the services and gave him my credit card number over the phone. Neil told me the process would take a couple of hours and he would send the glasses back to me that same day. I said perfect and once again explained to him the the eyeglasses were my teenage sons and he needs them for school. He said no problem I would receive them in 2 to 3 days. That was almost 3 weeks ago and I've been calling and leaving messages and sending emails with no response to any. I just need my sons glasses back at this point broken or fixed.