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National Forming and Shoring

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Reviews Building Materials National Forming and Shoring

National Forming and Shoring Reviews (29)

Review: National Formwork was unable to deliver the product purchased in advance and when a refund was requested they sent us the payment twice in form of a check which they stopped on. Then they sent me a partial payment on wire form and promise to pay the next week.Desired Settlement: We want the remainder of the money refunded that is $6541.50 plus 40.00 for the charge back fee.

Review: I contacted [redacted] about formwork and received great communication and customer service until I paid the 90% deposit for the agreed upon formwork. Since that time, I have a hard time reaching anybody by email or phone. I cannot get return calls when I leave messages. [redacted] will not answer the phone and all other employees say you have to speak with [redacted]. My forms are almost a month late and there is no shipping date available.Desired Settlement: I want the formwork delivered as agreed within the next 10 days, or a full refund within a week.

Review: We paid 31,800 but did not receive product or a refund.

on January 18th, 2013 we wired 31,800 as a deposit for a purchase of shore posts for a total purchase price of 127,000. today is almost july and we still dont have product or a refund. after numerous phone and email conversations and promises our money still has not been returned. It has been promised to us multiple times but still has not arrived. This has forced us to source other posts and cause ed delays and rental costs for alternate shores for the project.Desired Settlement: wire us our money back.

Business

Response:

Business' Initial Response

I have been in communication with Mr. [redacted] & am working on refunding his credit balance. We should have this completed within the next week.

Review: I placed an order on and sent deposit of $12,609.00 on 8-19-13 for invoice 5704 with a delivery schedule of 14-20 days. I can not reach anyone.

I placed an order on 8-19-13 with [redacted] the total amount of the order was for $14,010.00. I sent a deposit of $12,609.00 on 8-19-13. The check has since been deposited. I can not reach any one to get an update of my shipment. We were told on 9-20-13 that part of the order was ready and it would ship with out any additional freight charges and that the balance would ship shortly there after. On 9-30-13 we were called and told that they would call us around the same time tomorrow 10-1-13 with shipping information. I either need my equipment or my deposit back. Desired Settlement: I would like to receive my equipment as requested and promised or get my deposit back so I may purchase then some where else

Business

Response:

Initial Business Response

Our customer will be receiving all of their materials the week of 11/11/13 - 11/15/13, & we will be complete. We are sorry they felt the need to file a complaint with the Revdex.com. Thank you for your assistance in this matter.

Review: Order placed for steel formwork, funds wired on July 17, 2013 and to date no order has been received. Cannot get information on delivery date.

We placed an order with National Formwork, Inc. on July 17, 2013 for the supply and delivery to the freight forwarder in Miami of 2,530 sq. ft. of steel forms including panel clamps, scaffold brackets and miscellaneous accessories.

We wired $50,964.50 to National Formwork, Inc. on July 17, 2013.

Their quote indicated that the order would be delivered after 4 weeks of receipt of payment.

To date we have receive no order at all.

The company does not respond to calls or emails.

They do however send us periodic emails stating that the materials are being loaded into the container for delivery to Miami later in the week but then nothing happens.Desired Settlement: We require a full refund if they cannot deliver the full order immediately.

Business

Response:

Initial Business Response

All of the materials for this order were shipped last Friday (11/8), & will be delivered to their Freight Forwarder in Florida the first part of next week. We were in continual contact with our customer during this period of time. We are sorry they felt the need to contact the Revdex.com. This is now complete.

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

The flat-rack trailer containing the formwork items finally arrived at the port in Tortola, B.V.I. on November 18th, 2013 but, unfortunately, not all of the materials for this order were supplied.

There are a number of items missing, which include dwyidag bar, plates, nuts, tube and cone, R-adjusting structs.

It is not possible to use the formwork system without these missing parts.

We have emailed the supplier photos of the flat-rack at the customs area to record the evidence of materials received.

Review: not returning wire transfer funds for down payment for invoive [redacted] of $51840.00

at 7-24-13 we order efco super studs never received the material the deposit to be return to us via wire transfer promise by [redacted] today is 9-3013 no answer no call back or email resposesDesired Settlement: we like our down payment of $51840.00 wire transfer to us which we wire trasfer the funds on 7-24-13 to maountain west bank ID XXXXX-XXXX

Business

Response:

Initial Business Response

Their entire credit balance of $51,840 was returned to them via FedEx on 10/11/13, & the check cleared our bank account this morning. We were in continual communication with them during this time. Also, we have done business with them successfully on numerous occasions in the past, & are sorry they felt the need to file a complaint with the Revdex.com.

Review: Purchased precast braces from NFW and sent wire transfer for 90% down payment on March 14/2014. Was advised there was a 4-6 week delivery window. Project start date had to be repeatable pushed off due to there failure to comply, with crane and other project cancellation costs falling back to our company. After they ignoring my calls etc I finally cancelled the order on June 20th and requested my money back. They agreed and have promised numerous times to comply but have ultimately neglected to do so.Desired Settlement: Full refund plus interest on principle at 2.5% for 2 Months outstanding. This would be needed to cover cancellation costs. Also of note: we will need to be reimbursed in Canadian funds as per the bank wire receipt.

Business

Response:

Good morning [redacted], Per our conversation earlier today, please find attached, the proof of payment to both customers from last week ([redacted], [redacted] & [redacted] ). One is a bank wire transfer, the other is a check we [redacted]’d, & has already cleared our bank account. I will stay in regular communication with you until the last few remaining complaints have been resolved successfully. Thank you for your help

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. All though they neglected to pay for any financial damages caused by their unprofessional conduct, I will a accept the response.

Review: In April of 2012 my company bought some used paving form from National Formwork Inc we paid $25,776.00. In May of 2013 [redacted] called and asked if we would be willing to let him sell our forms to another customer and in return he would replace our used forms with brand new forms. He further stated that we would have the new forms in 5 to 6 weeks and ship them to our location. We agreed to do this transaction with [redacted]. As of July 2014, we have never received our new forms. I have spoken to [redacted] on a few occasions and always have been asked to be patient for a few more days and the forms will be delivered. It is my belief that [redacted] never intended to replace our forms.Desired Settlement: I would like to receive my 1440 lf of new 15"x15" (1/4") paving forms or have them refund my original purchase price of $25,776.00

Business

Response:

Good morning [redacted], Per our conversation earlier today, please find attached, the proof of payment to

both customers from last week ([redacted] & [redacted]). One is a bank wire transfer, the

other is a check we [redacted], & has already cleared our bank account. I will stay in regular communication

with you until the last few remaining complaints have been resolved successfully. Thank you for your

help

Review: Johnston Construction Company paid for $16091.40 of material that was not delivered.

Inv 5638 $4059.44 Inv XXXX XXXXX.46 Inv XXXX XXXX.50 products were never delivered - total XXXXX.40. Sent us a check for 7408.50 - insufficient funds. The materials were ordered and paid for in March and April of 2013. On Aug 30 company sent a cashiers check for 7500. Balance of 16091.40 was never received. I have emailed and called Mr. [redacted] multiple times. He promised payment via email on several occasions. Never rec'd. Spoke with [redacted] at the office he promises to have Mr. [redacted] return my call, never happens. Mr. [redacted] is always out of town. Desired Settlement: Requesting of full refund of materials not delivered. Balance due to Johnston Construction Company is $16091.40.

Business

Response:

Initial Business Response

The remaining credit balance will be returned to our customer by 11/15/13. We are sorry it has taken this long to get this completed. Thank you for your assistance in this matter.

Final Consumer Response

We did not receive the payment on 11/15 as promised.

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Description: Building Materials

Address: 2485 Notre Dame Blvd Ste 370-g, Chico, California, United States, 95928-7161

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