National Furniture Reviews (1)
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National Furniture Rating
Description: FURNITURE-RETAIL
Address: 6601 Route 9 North, Howell, New Jersey, United States, 07731
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Review: On April 27th I pre-order some furniture items from National Furniture and gave them a down payment of $3,000.00. We agreed that we were going to give them a two week notice before the delivery date and pay the rest of the money. However, when we called on July 13th there was no answer. We have being going to the store every week since then and it's closed. We have left several messages but only once they responded. The manager said he was going to order the furniture even though the store was closed. I texted him from the number he called me the day after to find out if he had order the items. He replied yes and to call him back the day after to give me a delivery date. I have not heard from them since then, we have being calling daily with no response. I sent him a text today stating to forget about ordering the furniture, and letting them know that I was going to contact the credit card company to try to get my money back and to write a complaint with you also. However, the dispute with the credit card company may take up to 60 days and I need to know if I need to order furniture from another company or I'm going to get my money back.Desired Settlement: I am willing to accept the furniture if they can get it to me ASAP. Otherwise, I would like to get a full refund so, I can purchase the furniture in a more professional company.