National High School Printing Association

Although we do not normally contact gun shops to sponsor ads on our high school Tshirts, it is possible a new representative called the complainant's business I apologize for the rudeness and unprofessional behavior [redacted] s experienced That new employee did not return to work the next day Clearly she did us a favor We certainly do not condone that type of behaviorI appreciate [redacted] 's letting me know this incident occurred I hope we can consider this matter resolved to his satisfaction

After *** placed the order for the ad on 6/26/and verified it on tape on 6/29/we sent an invoice on a 30-day billing We emailed the first proof on 7/14/and received a return email asking for corrections:*** *** ***To National High School Printing
Association 07/14/at 8:AMi would like it to have sale services parts and accessories on it somewhere and also like us on FBThanks*** ***We sent the corrected proof on 7/15/15.The Tshirts were delivered to Jemison High School on 9/30/via UPS Ground.I have attached the front and back grids of the Tshirts.We value all feedback from all our customers and hope to clear this up amicably for both parties

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.Information provided does not meet the terms I specified.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

The Spirit Can Coolers were delivered to [redacted] on 9/21/16.  I spoke to [redacted], Athletic Secretary-[redacted], this morning.  She said the Cheerleaders will distribute the Spirit Can Coolers at upcoming games.  There is no specific sport or year on the Spirit Can Coolers,...

so they can be used at all sports all year long.We value our relationships with schools and their Sponsors.  I hope this will resolve this issue to all parties.[redacted]NATHSPA

Although we do not normally contact gun shops to sponsor ads on our high school Tshirts, it is possible a new representative called the complainant's business.  I apologize for the rudeness and unprofessional behavior [redacted]s experienced.  That new employee did not return to work the...

next day.  Clearly she did us a favor.  We certainly do not condone that type of behavior. I appreciate [redacted]'s letting me know this incident occurred.   I hope we can consider this matter resolved to his satisfaction.

I'm sorry about the other response.  Here is the information regarding the ad for [redacted].After [redacted] placed the order on 6/11/15 and verified it on tape on 6/16/15, we sent an invoice on 6/18/15.  We emailed a proof of ad copy on 6/30/15 to [redacted]The Tshirts were delivered to [redacted] at [redacted] via ups ground on 8/13/15. I have attached the written agreement we have with [redacted] and the back grids we printed on the Tshirts,  I have also included proof of delivery via UPS Ground.
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[redacted]   [redacted]   **
 
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[redacted]Attached please find the written agreement we have with [redacted] authorizing us to gather Sponsors for and print Tshirts for the school.  The Tshirts were printed and delivered to [redacted] on 7/14/15 via UPS Ground.  I have also attached the...

front and back grids we printed on the Tshirts.  After our representative spoke to you on 4/28/15, you verified the order on tape on 5/1/15.  We sent an invoice on a 30 day billing on 5/4/15.  We emailed an ad copy proof on 6/5/15.  We finally sent the account to collections on 12/22/15.Clearly, we have fulfilled our commitment to [redacted].  We accept all major credit cards and check by phone for your convenience.We value our relationship with all our High Schools and Business Sponsors.  I am sure we can come to an amicable solution to this matter.Let me know if I can be of further service.[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.I appreciate the speedy response. However this information is incorrect. I have never employeed a person by the name of [redacted], based off of the email address I would assume she worked for a company called edge motor sports,llc which isn't the name of my organization. The high school in question is also incorrect. I did receive a phone call on 2-26-16 from a polite gentleman who reassured me he was going to waive the invoice. Once I am in receipt of confirmation that the invoice has been voided I will feel completely satisfied. 
Regards,
[redacted]

Attached is a copy of the written agreement we had with [redacted] authorizing [redacted] to gather Sponsors and print Mascot Tshirts dated 8/4/2105.  I have also attached a copy of the email [redacted] sent on 8/7/15.  We contacted the [redacted] on...

8/12/2015 and verified the sale of the 2x3" ad on 8/19/2015.  We shipped the Tshirts to [redacted] on 11/2/2105.  In January 2016, [redacted] asked we no longer contact businesses to Sponsor Spirit Items.  We have honored that request.  Today, 9/16/2106, I received a Cheer Coach Agreement from a different Cheer Coach requesting Spirit Rally Towels for [redacted] HS.   Revdex.comMESSAGE:I am writing in response to the business' ([redacted]) response to my complaint filed on 9/9/16. Their response only shows their was an agreement between [redacted] and [redacted] at [redacted] The have not provided any proof that [redacted]e agreed to pay $250 for any type of advertisement. [redacted]

Attached please find copies of the written agreement we had with Cheer Coach [redacted] regarding the Mascot Tshirts for [redacted].  I have also attached the front and back grids of the Tshirts we printed and shipped to [redacted] on 6/3/15.  This is the fourth year we have done [redacted] Tshirts....

 [redacted]'s company, [redacted], is one of the Sponsor Advertisers featured on the back of the Tshirts.[redacted] ordered the ad on 3/12/15 and confirmed with our verification department on 3/16/15.  We mailed an invoice on 3/17/15.   We emailed his ad copy proof on 3/22/15.  We usually send another invoice with a "past due" stamp 30 days later as a reminder.  We sent the account to collections 10/12/15.[redacted] has a new Communications and Marketing Specialist, [redacted].  [redacted]e called me on 3/27/15 to explain the new policy regarding advertising with [redacted].  I closed the project on that date and told [redacted]e we would print the Tshirts we had Sponsors for and send them to the Cheer Coach.  She said that would be fine.We will be happy to accept payment for the ad and notify the collection agency that the account has been settled.[redacted]