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National Home Owners Association of America

4409 Hoffner Ave STE 146, Orlando, Florida, United States, 32812

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Reviews Lawn Maintenance, Home Maintenance, Contractor Referral National Home Owners Association of America

National Home Owners Association of America Reviews (%countItem)

Here in Villa Sol we have an HOA that we already pay for the services that they are illegally soliciting for. We do not allow solicitations
I have attached the deceptive handout that is manually placed in doors throughout our community. Due to the fact we have lawn care and security in place. The deceptive advertisement clearly show the intention of misleading residents that are possible renters in our community which is not fair at all. If we were to allow outside companies to solicit there would have to be a disclosure stating that they do not represent the Community HOA which without any disclosures makes it a deceptive advertisement. I thought it would be appropriate to inform this organization as a precaution to those that utilize your services to look up businesses. Wether they have an A or not according to your standards. Please be advised that if this company attempts to sign up even the first resident they are in total violation of our community rules and regulations. The Legal Team for our HOA has already been notified.

Desired Outcome

Asking the business to Cease all marketing materials unless approved by our community HOA. I would also like to be contacted or at least a number that has someone that will answer the phone to resolve this concern.

National Home Owners Association of America Response • Mar 05, 2020

We apologize for the mistake our distributing partner made. We did not authorize flyers to go in your community. I've made them aware so this shouldn't happen again. As for deception, we are in no way trying to deceive clients as we have been doing business for over 2,000 residents since 2008. We are also the trademark owner for the name shown on any marketing material. But again, we do apologize that our distribution partner mistakenly put flyers in your community.

Attempted to contact vendor in order to cancel services multiple times, with no response.
Customer no service, cannot cancel. Phone number is automated response with no return call. Online chat has same results. I want to cancel my lawn service, and have not been able to make contact. Also attempted to create tickets via the online billing system, with no response.

Desired Outcome

Confirmation of cancelled services.

Customer Response • Jan 30, 2020

I finally received a phone call and the representative took care of the situation. I received multiple other follow ups a week after saying they now had me in the queue for assistance. Received a text from the president asking if there was anything he could do, but a text not a call.

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Address: 4409 Hoffner Ave STE 146, Orlando, Florida, United States, 32812

Phone:

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Fax:

+1 (321) 574-4126

Web:

This website was reported to be associated with National Home Owners Association of America.


This website was reported to be associated with National Home Owners Association of America.


This website was reported to be associated with National Home Owners Association of America.


This website was reported to be associated with National Home Owners Association of America.



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