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National Marine Ltd

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I am rejecting this response because:First of all, the agent or anyone from trans world never tried to call us before we confirmed the reservation with [redacted] as they stated in their response and if so, why did we respond to their call this time?!! the answer is very simple, because that was the first time to call us.secondly, when my parents went to pay the money for the three tickets, [redacted] "the agent" told my mom that it might be $extra for your ticket, so my mom told her that we won't pay any extra, this is the price you gave us from yesterday for the three tickets and we're here today based on your quote and then my parents paid the money for all three tickets and left.These people are THIEVES , I really men it, they are thievesAfter they canceled the tickets I tried to book another tickets with different agent, the agent called me back saying the names still on the reservations with trans world and I couldn't book the tickets unless you cancel them firstI called [redacted] to explain the situation and the put me on hold then told me now you can book your flight anywhere elseNot only they are thieves but also they don't know how to respect people, most of employees there have no morals!

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