A Technician from National Mechanical Service (NMS) went to the job location at [redacted] on January 20, to address the situationThe flower cooler was iced up and the technician had to let the cooler defrost over nightHe returned the next day to start the unit and ensure proper operationI have enclosed a copy of the vehicle GPS and also a phone log, I show no record of the customer calling back within the following few weeks of service on January Billing is based on travel time as well as time on siteTo date the bill has not been paid within the terms of the service
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI have submitted payment in full to National Mechanical Services for the amount of $However, my cooler was NEVER fixed and continues to leakI did not expect them to "work for free" as the person on the phone claimedAnd I do not plan on paying for the same issue repeatedly with no resultIf this is how NMS does business I will leave this complaint open and move on to a company who guarantee's the job and can actually fix the problemI have attached a copy of the FIRST invoice from Septfor the same issue which I had also paidJohn DeColaPepperberry FloristChamber of Commerce Regards, [redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I have submitted payment in full to National Mechanical Services for the amount of $395. However, my cooler was NEVER fixed and continues to leak. I did not expect them to "work for free" as the person on the phone claimed. And I do not plan on paying for the same issue repeatedly with no result. If this is how NMS does business I will leave this complaint open and move on to a company who guarantee's the job and can actually fix the problem. I have attached a copy of the FIRST invoice from Sept. 2015 for the same issue which I had also paid. John DeColaPepperberry FloristChamber of Commerce
Regards,
[redacted]
A Technician from National Mechanical Service (NMS) went to the job location at [redacted] on January 20, 2016 to address the situation. The flower cooler was iced up and the technician had to let the cooler defrost over night. He returned the next day to start the unit and ensure...
proper operation. I have enclosed a copy of the vehicle GPS and also a phone log, I show no record of the customer calling back within the following few weeks of service on January 21. Billing is based on travel time as well as time on site. To date the bill has not been paid within the terms of the service.
A Technician from National Mechanical Service (NMS) went to the job location at [redacted] on January 20, to address the situationThe flower cooler was iced up and the technician had to let the cooler defrost over nightHe returned the next day to start the unit and ensure proper operationI have enclosed a copy of the vehicle GPS and also a phone log, I show no record of the customer calling back within the following few weeks of service on January Billing is based on travel time as well as time on siteTo date the bill has not been paid within the terms of the service
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI have submitted payment in full to National Mechanical Services for the amount of $However, my cooler was NEVER fixed and continues to leakI did not expect them to "work for free" as the person on the phone claimedAnd I do not plan on paying for the same issue repeatedly with no resultIf this is how NMS does business I will leave this complaint open and move on to a company who guarantee's the job and can actually fix the problemI have attached a copy of the FIRST invoice from Septfor the same issue which I had also paidJohn DeColaPepperberry FloristChamber of Commerce Regards, [redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I have submitted payment in full to National Mechanical Services for the amount of $395. However, my cooler was NEVER fixed and continues to leak. I did not expect them to "work for free" as the person on the phone claimed. And I do not plan on paying for the same issue repeatedly with no result. If this is how NMS does business I will leave this complaint open and move on to a company who guarantee's the job and can actually fix the problem. I have attached a copy of the FIRST invoice from Sept. 2015 for the same issue which I had also paid. John DeColaPepperberry FloristChamber of Commerce
Regards,
[redacted]
A Technician from National Mechanical Service (NMS) went to the job location at [redacted] on January 20, 2016 to address the situation. The flower cooler was iced up and the technician had to let the cooler defrost over night. He returned the next day to start the unit and ensure...
proper operation. I have enclosed a copy of the vehicle GPS and also a phone log, I show no record of the customer calling back within the following few weeks of service on January 21. Billing is based on travel time as well as time on site. To date the bill has not been paid within the terms of the service.