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National Mentor Healthcare, LLC

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National Mentor Healthcare, LLC Reviews (1)

We did in fact sell to Ms*** a Nissan Maxima on 3-12-15. All vehicles are sold "As Is". Ms*** was given the option to drive the vehicle and have it checked out by a mechanic before she decided to purchase. Ms*** decided she wanted the vehicle and made
the decision to purchase it. She signed all of the required paperwork which includes three different "As Is" statements. We were very clear that the vehicle comes with no warranty or guarantee from Herring Auto Sales. Ms*** did purchase a drivetrain warranty from ASC for the vehicle. When she informed us that the vehicle was not running properly, I had her take it to a mechanic shop. Although we have no legal responsibility to make any repairs on the vehicle, we did spend over $at the mechanic shop for her. When Ms*** informed us that the vehicle was still not running properly, we decided to try and help her by taking it to a transmission shop. The mechanic informed us that the transmission needed to be rebuilt. The cost of this repair was $3000.00. Once again, although we had no legal obligation to do so, we paid the $and had her transmission completely rebuilt for her. I told her that we would cover the cost of that repair and didn't charge her anything. If the horn, window, and brakes need to be done, we feel that Ms*** should assume responsibility for those items. We have spent over $to help our customer and have thus paid for the most expensive repairs for her. The transmission we paid for has a month/mile warranty from the shop that did the work. As the owner of the vehicle, Ms*** should be responsible for the other minor repairs. She is not renting the vehicle. She purchased it "AS Is" and should assume responsibility for upkeep and maintenance. I believe we have been more than fair with Ms*** and have gone above and beyond in our attempts to satisfy her. Once again, we spent over $in order to appease her and maintain a good relationship with our customer. At this point, our legal and moral obligations have all been met and it is time for Ms*** to take responsibility for her own vehicle

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Address: 80 Cottontail Ln Ste 330, Somerset, New Jersey, United States, 08873-1100

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