The customer's item is shipping direct from the manufacturer and the tracking link for the item in transit is below:
[redacted]
We already refunded the customer's shipping in previous conversations as a courtesy due to the...
rejecting this response because:yes the item was shipped, almost 30 days late. No attempt at contact was made. They had an email address, a phone number, I left several messages with ways to contact me, and they did not try once. Nor did they offer a refund on said item as asked.
Below is an email from the company regarding a shipment ready to be shipped today. I still have not had any contact from the company regarding their explanation for the lack of response. I would like to leave this...
complaint open until I have had a chance to review the shipment if and when it arrives.
Thank you for your help.
Revdex.com:
I have reviewed the response made by the business in reference to my concern. I will say that the refund was a partial refund (not refunded shipping) and I had to pay for...
return shipping. However, I am happy to be done with them and find that this resolution is satisfactory to me.
Ordered in October 2016, charged to charge card in October. Called several times-no one answers phone. Mysterious charge with no explanation in November ($5+)...have phoned twice about this.(again no one answers phone. I have left messages) Merchandise received Dec 2nd! Not good as I mail Xmas presents!
The customer's item is shipping direct from the manufacturer and the tracking link for the item in transit is below:
[redacted]
We already refunded the customer's shipping in previous conversations as a courtesy due to the...
delay.Kindest Regards,
Hello [redacted],
The...
customer product has been delivered on 12/8/15 by the USPS. You can track it here:
[redacted]
Thank you, Customer ServiceNational Parks Depot
I am...
rejecting this response because:yes the item was shipped, almost 30 days late. No attempt at contact was made. They had an email address, a phone number, I left several messages with ways to contact me, and they did not try once. Nor did they offer a refund on said item as asked.
Below is an email from the company regarding a shipment ready to be shipped today. I still have not had any contact from the company regarding their explanation for the lack of response. I would like to leave this...
complaint open until I have had a chance to review the shipment if and when it arrives.
Thank you for your help.
[redacted]
I would like to cancel the complaint.
sans-serif;">the situation has been taken care of.Thank you[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to my concern. I will say that the refund was a partial refund (not refunded shipping) and I had to pay for...
return shipping. However, I am happy to be done with them and find that this resolution is satisfactory to me.
Ordered in October 2016, charged to charge card in October. Called several times-no one answers phone. Mysterious charge with no explanation in November ($5+)...have phoned twice about this.(again no one answers phone. I have left messages) Merchandise received Dec 2nd! Not good as I mail Xmas presents!