National Processing Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was aware that the contract auto renewed and faxed a request for a year only extension on 4-14-16,as I was told to do by their representative Kelly Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***, Thank You so very much for your Help!!!!!

Good Afternoon,We processed a refund of $for the early termination fee in good faithThanks in advance,Customer Care

In reviewing the contract our records indicate the account is subject to an early termination fee of $and runs a term of years and automatically renews for yearsThe account was opened on 06/07/and closed on 06/06/which did not satisfy the requirementsI have included a copy of
the original contract which states the terms on page A refund is not warranted for this issue. Thanks in advance,Customer Care

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted], Thank You so very much for your Help!!!!!

Good Afternoon,We processed a refund of $375.00 for the early termination fee in good faith. Thanks in advance,Customer Care.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was aware that the contract auto renewed  and faxed a request for a 1 year only extension on 4-14-16,as I was told to do by their representative Kelly.
Regards,
[redacted]

I am sending you the same documents that I e-mailed to NPC and have never received a response.

Good Evening [redacted] - It has now been one month since we last spoke and I still have not received the refund of $375.00 from NPC.  It appears they (NPC) is handling the Revdex.com as they did me when I called them - they promise but never follow through.  Can you provide any additional help on getting this issue resolved?  Thank you.  - [redacted]