Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have been contacting First Respond Furniture to confirm if they are the approved vendor for Natuzzi Leather and scheduling of service, unfortunately there was no one from First Respond to answer calls and messages have left daily since Friday, and have not been able to communicated with a live person The issue is still outstanding until the technician resolves the problem at the cost of International Furniture Inc Please have First Respond to contact myself ###-###-#### or ###-###-#### for scheduling service.Sincerely, [redacted] ***? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: International Furniture Company technician came to inspect the sofa but was only inspect on one defect of the sectional sofa and concluded the defect was made by the consumer, spillage of liquid The defect was on all of the connecting sectional areas and we did not have any spillage of any liquid on the sofa International Furniture accused of consumer wrong doing and this is unacceptable and needs to continues to the next step We still stand for the full exchange of the complete units or full refundPlease see the attached photos In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have been contacting First Respond Furniture to confirm if they are the approved vendor for Natuzzi Leather and scheduling of service, unfortunately there was no one from First Respond to answer calls and messages have left daily since Friday, and have not been able to communicated with a live person The issue is still outstanding until the technician resolves the problem at the cost of International Furniture Inc Please have First Respond to contact myself ###-###-#### or ###-###-#### for scheduling service.Sincerely, [redacted] ***? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: International Furniture Company technician came to inspect the sofa but was only inspect on one defect of the sectional sofa and concluded the defect was made by the consumer, spillage of liquid The defect was on all of the connecting sectional areas and we did not have any spillage of any liquid on the sofa International Furniture accused of consumer wrong doing and this is unacceptable and needs to continues to the next step We still stand for the full exchange of the complete units or full refundPlease see the attached photos In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***