National Security Alarms

I HAVE BEEN HOLDING OFF FROM WRITING THIS REVIEW, DUE THE FACT THAT I HAVE BEEN WAITING FOR NATIONAL SECURITY ALARM, AND GARY B [redacted] TO FIX AN ON GOING ISSUE I HAVE HAD FOR THE PAST YEARWHEN MY SYSTEM WAS FIRST INSTALL IN THE HOME I WAS RENTING THE OWNER OF THE HOME WAS NOT THERE TO SIGN THE CONTRACT (WHICH IS A REQUIREMENT IF THEIR NAME IS ON THE CONTRACT) GARY ASSURED ME THAT THIS WAS NOT AN ISSUETHE OWNER'S NAME IS ON THE CONTRACT AND SHE DID NOT SIGN THE CONTRACTWHEN I MOVED, I HAD MY SERVICES MOVED AND THE OWNER OF THE LAST HOME WAS STILL ON THE CONTRACTI WAS ASSURED BY GARY B [redacted] THAT THIS ISSUE WOULD BE RESOLVED SIX MONTHS AGOI RECENTLY MOVED AND HAD CALLED TO MOVE MY SERVICES AND I SPOKE WITH ANGELA WHO IS THE RUDEST AND MOST UNPROFESSIONAL INDIVIDUAL I HAVE EVER ENCOUNTEREDSHE SET UP AN APPOINTMENT TO HAVE MY SERVICES INSTALL ON 12/31/I WAITED ALL DAY TO HAVE MY SERVICES INSTALLED AND NO ONE SHOWED UPWHEN I CALLED THEIR OFFICES WERE CLOSED