National Tax Service

Initial Business Response /* (1000, 5, 2016/02/22) */
Attached are the receipts of costs incurred by our company to turn the unit located at Lakeland drive plus our standard 20% mato cover administrative costsPlus the standard charges noted on our move out cost schedule for drip pans
and light bulbs, and our response and explanation of charges from our onsite manager to residentWe do not quote pricing on move-out walkthroughs and our manager does not have record,or memory of a walkthrough ever being performed on this unit
Thank you
Kyle Reese
Property Management and Maintenance LLC
Initial Consumer Rebuttal /* (3000, 7, 2016/02/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no evidence that any of the cleaning that was charged needed to be doneThere was definitely a walk through done with the manager Chris ***I was with my in-laws and fiance when it occurred and therefore they can vouch that a walk through was doneThis apartment complex has blatantly lied and charges will be made
Final Consumer Response /* (2000, 13, 2016/02/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Although, this amount is pitiful compared to the effort I have had to go through and the lying and deceit this company has put forth to my roommates and I, I will accept the resolution
Final Business Response /* (4000, 11, 2016/02/29) */
Contact Name and Title: Kyle Reese
We will waive and refund the painting charge and all except $of the cleaning chargeThe oven was dirty, the inside of the windows were dirtyThe carpet cleaning charge will also have to stay, The move out procedures which you signed state that the carpets have to be professionally cleanedA home or rental cleaner is not sufficient
OFFER:
We will Refund an additional $