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National Testing & Research Lab, Inc.

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National Testing & Research Lab, Inc. Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11478532, and find that this resolution is satisfactory to me.
The business contacted me and we have resolved this matter. 
Regards,
B[redacted]

Bretton F[redacted] was responded via telephone on 6/12/16 after we saw this complaint posted.  We called Revdex.com  in late June to confirm as well, they said they needed to combine the Cambria Electric and San Luis Security Revdex.com accounts because they were listed as separate entities and we also had...

thought this complaint was resolved at that time with the agent on the phone as we did relay this same information below: Bretton F[redacted]s Security account was canceled per his request on 5/2/16.  He had called us in April and it was canceled but not before the quarterly billing went out and that is what sparked his complaint.  When we called back to confirm that the account was canceled we spoke to someone from his shop to convey that their last charge had been written off and not to worry about it.  Apparently he never got this message and told us "oh, you should never call the shop to give information!".  Apparently he does not have reliable message takers working there.  On 6/12/16 after speaking with Bretton he said he was going to call in to have the complaint reversed; but obviously that did not happen.  Long story short we had resolved this issue back in early May, but Mr. F[redacted] did not get the information until mid June.  I have attached the billing history to this to show that he was last billed on May 1st and that the charge was written off the 2nd of May.  Please let us know if more is needed to get this complaint stricken from our record!  Thank you so much. Adam Seagle

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