National Tree Company has advised the customer that [redacted] will refund the original amount.National Tree Company has left a message for the customer on her cell phone advising her of the status [redacted] *is currently away for vacation and will resolve the matter during the first week of January.Respectfully,National Tree Company
Complaint: [redacted] I am rejecting this response because:National Tree left me an voicemail on 12-29-saying the Nursery agreed to refund me moneyI called the Nursery they were closed until January 12th On January 12th I got the owners of the Nursery daughter [redacted] who was upset by this informationSo [redacted] from the Nursery said she would call them and she did [redacted] called me back said no one at their company agreed to anything and they told National Tree that in a previous conversation [redacted] called National Tree on my behalf she was told the person handling it was out of the country for the week on businessI thanked [redacted] for trying and said I would take over and leave them out of itThey are happy to help me if I need it in the future.At this point it’s the 23rd of January and I call to give the man that is handling this time to return for his business tripI hate calling they are always so rude but they know who I am and put me on hold for minutesI get a guy name ***, (no sure of spelling) he said he left the voicemail ok I asked why since they didn’t agree? He just ignored the question and said he would be handling it himself and they would be cutting me a check for a full refund and verified my address and phone [redacted] went on to say it would be here [redacted] byWednesday which was the 28thThe check is in the mail did not set well with me so I called Revdex.com and they said if the check was not here by Wednesday that I should contact Revdex.com and reopenThe check didn’t come and its January 30, So I am asking for any help you can give Regards, Michele Endreszl
Complaint: ***
I am rejecting this response because:
In regards to complaint #*** There has been no attempt to contact me by National Tree Company nor have I got my money backNational tree did not contact the *** *** either(if they did no one knows who they talked too)I am asking for your help againNational tree was extremely rude over the phone and I prefer not to deal with them directlyI do have a lawyer service I can consult with does the Revdex.com think that this would be a better option for me? Thanks any help in the matter would be appreciated.Regards,*** ***
Regards,
*** ***
National Tree Company apologizes for the inconvenience *** ***has endured. National Tree Company is making arrangements with theoriginal retailer to refund the money to *** *** If there is anything else *** *** requires, we kindlyask that she contact National Tree
Company. Very Truly yours, National Tree Company
National Tree Company is reaching out directly to the customer to fix her tree.National Tree Company has left a message for the customer to contact National Tree Company so the proper arrangements can be made.Respectfully,National Tree Company
Complaint: [redacted]
I am rejecting this response because:National Tree left me an voicemail on 12-29-14 saying the Nursery agreed to refund me money. I called the Nursery they were closed until January 12th 2015. On January 12th I got the owners of the Nursery daughter [redacted] who was upset by this information. So [redacted] from the Nursery said she would call them and she did. [redacted] called me back said no one at their company agreed to anything and they told National Tree that in a previous conversation. [redacted] called National Tree on my behalf she was told the person handling it was out of the country for the week on business. I thanked [redacted] for trying and said I would take over and leave them out of it. They are happy to help me if I need it in the future.At this point it’s the 23rd of January and I call to give the man that is handling this time to return for his business trip. I hate calling they are always so rude but they know who I am and put me on hold for 10 minutes. I get a guy name [redacted], (no sure of spelling) he said he left the voicemail ok I asked why since they didn’t agree? He just ignored the question and said he would be handling it himself and they would be cutting me a check for a full refund and verified my address and phone. [redacted] went on to say it would be here [redacted] byWednesday which was the 28th. The check is in the mail did not set well with me so I called Revdex.com and they said if the check was not here by Wednesday that I should contact Revdex.com and reopen. The check didn’t come and its January 30, 2015. So I am asking for any help you can give.
Regards,
Michele Endreszl
National Tree Company has advised the customer that [redacted] will refund the original amount.National Tree Company has left a message for the customer on her cell phone advising her of the status[redacted]is currently away for vacation and will resolve the matter during the first week of January.Respectfully,National Tree Company
National Tree Company has advised the customer that [redacted] will refund the original amount.National Tree Company has left a message for the customer on her cell phone advising her of the status [redacted] *is currently away for vacation and will resolve the matter during the first week of January.Respectfully,National Tree Company
Complaint: [redacted] I am rejecting this response because:National Tree left me an voicemail on 12-29-saying the Nursery agreed to refund me moneyI called the Nursery they were closed until January 12th On January 12th I got the owners of the Nursery daughter [redacted] who was upset by this informationSo [redacted] from the Nursery said she would call them and she did [redacted] called me back said no one at their company agreed to anything and they told National Tree that in a previous conversation [redacted] called National Tree on my behalf she was told the person handling it was out of the country for the week on businessI thanked [redacted] for trying and said I would take over and leave them out of itThey are happy to help me if I need it in the future.At this point it’s the 23rd of January and I call to give the man that is handling this time to return for his business tripI hate calling they are always so rude but they know who I am and put me on hold for minutesI get a guy name ***, (no sure of spelling) he said he left the voicemail ok I asked why since they didn’t agree? He just ignored the question and said he would be handling it himself and they would be cutting me a check for a full refund and verified my address and phone [redacted] went on to say it would be here [redacted] byWednesday which was the 28thThe check is in the mail did not set well with me so I called Revdex.com and they said if the check was not here by Wednesday that I should contact Revdex.com and reopenThe check didn’t come and its January 30, So I am asking for any help you can give Regards, Michele Endreszl
Complaint: ***
I am rejecting this response because:
In regards to complaint #*** There has been no attempt to contact me by National Tree Company nor have I got my money backNational tree did not contact the *** *** either(if they did no one knows who they talked too)I am asking for your help againNational tree was extremely rude over the phone and I prefer not to deal with them directlyI do have a lawyer service I can consult with does the Revdex.com think that this would be a better option for me? Thanks any help in the matter would be appreciated.Regards,*** ***
Regards,
*** ***
National Tree Company apologizes for the inconvenience *** ***has endured. National Tree Company is making arrangements with theoriginal retailer to refund the money to *** *** If there is anything else *** *** requires, we kindlyask that she contact National Tree
Company. Very Truly yours, National Tree Company
National Tree Company is reaching out directly to the customer to fix her tree.National Tree Company has left a message for the customer to contact National Tree Company so the proper arrangements can be made.Respectfully,National Tree Company
Complaint: [redacted]
I am rejecting this response because:National Tree left me an voicemail on 12-29-14 saying the Nursery agreed to refund me money. I called the Nursery they were closed until January 12th 2015. On January 12th I got the owners of the Nursery daughter [redacted] who was upset by this information. So [redacted] from the Nursery said she would call them and she did. [redacted] called me back said no one at their company agreed to anything and they told National Tree that in a previous conversation. [redacted] called National Tree on my behalf she was told the person handling it was out of the country for the week on business. I thanked [redacted] for trying and said I would take over and leave them out of it. They are happy to help me if I need it in the future.At this point it’s the 23rd of January and I call to give the man that is handling this time to return for his business trip. I hate calling they are always so rude but they know who I am and put me on hold for 10 minutes. I get a guy name [redacted], (no sure of spelling) he said he left the voicemail ok I asked why since they didn’t agree? He just ignored the question and said he would be handling it himself and they would be cutting me a check for a full refund and verified my address and phone. [redacted] went on to say it would be here [redacted] byWednesday which was the 28th. The check is in the mail did not set well with me so I called Revdex.com and they said if the check was not here by Wednesday that I should contact Revdex.com and reopen. The check didn’t come and its January 30, 2015. So I am asking for any help you can give.
Regards,
Michele Endreszl
National Tree Company has advised the customer that [redacted] will refund the original amount.National Tree Company has left a message for the customer on her cell phone advising her of the status[redacted]is currently away for vacation and will resolve the matter during the first week of January.Respectfully,National Tree Company