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Nation's Medicines Reviews (3)

Dear [redacted]Attached is [redacted]'s response to Mr. [redacted]'s Complaint (complaint # [redacted]).Thank you,[redacted]Ideal Plumbing, Heating, Air & ElectricalLIC#[redacted]Lic#[redacted]5161 Waring Rd.San Diego, CA 92120[redacted]August 14, 2015RE: Complaint ID...

[redacted]Revdex.com San Diego, Orange & Imperial Counties[redacted]Customer:[redacted]Job Location:[redacted] - Rental[redacted]08-10-15Received complaint notification from Revdex.com.08-12-15I called Mr. [redacted] and asked if we could get together and discuss his concern about his invoice billing.Mr. [redacted] agreed to meet at my office to go over what we did and why and help better understand ourbilling and work was performed.08-13-15Mr. [redacted]: Property owner[redacted]: President/CEO Ideal[redacted]: Ideal lead technician on the jobWe all met at Ideal and we went over scope of work and what part of the work was in dispute.[redacted] explained the need for what was done and why.Mr. [redacted] was satisfied with our agreement to refund $92.90 for a damaged drain snake cable he wascharged for, due to roots in drain.08-14-15Check in the amount of $92.90 was mailed to Mr. [redacted].Ideal feels it has met Mr. [redacted]’s desired settlement and that goodwill was reestablished between parties.Any questions regarding this complaint please contact [redacted] at [redacted] or email[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I...

recently filed a complaint against Ideal Plumbing and Heating. The manager of the business contacted me and resolved the issue by providing me the partial refunded amount I requested.  I would like to ensure that the complaint is updated as being addressed and resolved.
Regards,
[redacted]

Hello,Please see attached response RE: Complaint [redacted] Thank you,[redacted]Marketing DirectorIdeal Plumbing Heating Air Electrical[redacted]

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