Nationwide Contractors

Again, we have no knowledge nor any reports about the robbery/break in with their neighbor.This is not relevant to their rent check bouncing due to insufficient funds their bank accountThere were not other residents having issues with our online portalMr [redacted] misunderstood, we had other residents that were lateWe have no record of their phone calls, and when they have called the Flagstaff Corporate office they always received a call back In our last response we attached proof from the online portal that there were no issues with the program, and the payment was returned due to insufficient fundsAll fees charged were correct, and acknowledged on their lease agreementWe will not return any fees Thank you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

[redacted] heater in Apt # [redacted] has been fixed and now working properly. We had a vendor that specializes in heaters named PMI heating and air conditioning and they completed the work.

Ms [redacted] , I apologize if you were not treated in a respectful manner when you called about this matter It is always our intention to provide excellent service to all people we communicate with.Upon inspecting the apartment, damages were discovered, beyond wear and tear and charges were assessed Because we were not provided a forwarding address upon move out, the move out the statement was mailed to your last know address, which was The View at Catalina The postman stated that there was no mail forwarding requested thus your mail was still being delivered to the mail box at The View at Catalina until recently.As soon as we became aware of the gas issue we brought in a contractor to address the matters promptly.I left you a message on Monday stating that I would review your file further and contact you later this week I will be calling you shortly