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Nationwide Credit Solutions LLC

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Reviews Nationwide Credit Solutions LLC

Nationwide Credit Solutions LLC Reviews (4)

[redacted] *** did call a few days late complaining of a shake in the vehicle and also about CDs being stuck in here CD changerWe currently have her vehicle at a repair facility replacing what I believe to be a sway bar, that Auto Max is not reliable to fixWe have all of our cust sign an AS IS document as well as a WE OWE which states if the dealer promises to fix anything mechanicallyAuto Max never promised to repair anything on the vehcicleThe cust was provided a month or mile warranty any concerns [redacted] *** has with the vehicle she should contact the warranty companyAuto Max is repairing the sway bar for courtesy onlyAlso, we have very limited contact with [redacted] ***, a guy named *** I'm assuming is her significant other continues to call and make all demands [redacted] also signed a document that she will allow [redacted] [redacted] (her finance company) to go to [redacted] location to install an GPS on the vehicleThis is a requirement of the finance company not Auto Max [redacted] *** set an apt to do so in which the installer went to the location [redacted] *** provided to him and she was not thereThe installer then called [redacted] *** and was told to go to a different location at which he did and [redacted] *** refused to let the installer install the GPSIf [redacted] *** does not comply with the document she signed to have the GPS installed, the finance company will not finance her Revdex.com [redacted] ** [redacted] Dear [redacted] *** : This message is in regard to your concerns submitted on 3/6/9:47:AM against Nationwide Credit Solutions LLC Your complaint was assigned ID [redacted] We received the business's response to your concerns, and you can find the contents of the message below or attached To assist us in bringing this matter to a close, we would like to know your view on the matter * Has the company addressed the issues of this dispute? * If not, why? * Has the company met the agreement they outlined in their response? Please submit your thoughts via online system, fax or mail within days The text of your complaint may be publicly posted on Revdex.com's web site (Revdex.com reserves the right to not post in accordance with Revdex.com policy)Please do not include any personally identifiable information when you tell us about your problem or in your desired outcomeBy submitting your complaint, you are representing that it is a truthful account of your experience with the businessRevdex.com may edit your complaint to protect privacy rights and to remove inappropriate language Your complaint will be made part of the company's Revdex.com Business Review If we don't hear from you, your complaint will be reflected as "resolved." Should you have any questions or further concerns, please do not hesitate to contact us We would be glad to assist you Regards, [redacted] Director, Marketplace Resources [redacted] Phone: 513-639- MESSAGE FROM BUSINESS: [redacted] *** did call a few days late complaining of a shake in the vehicle and also about CDs being stuck in here CD changerWe currently have her vehicle at a repair facility replacing what I believe to be a sway bar, that Auto Max is not reliable to fixWe have all of our cust sign an AS IS document as well as a WE OWE which states if the dealer promises to fix anything mechanicallyAuto Max never promised to repair anything on the vehcicleThe cust was provided a month or mile warranty any concerns [redacted] *** has with the vehicle she should contact the warranty companyAuto Max is repairing the sway bar for courtesy onlyAlso, we have very limited contact with [redacted] ***, a guy named *** I'm assuming is her significant other continues to call and make all demands [redacted] also signed a document that she will allow [redacted] [redacted] (her finance company) to go to [redacted] location to install an GPS on the vehicleThis is a requirement of the finance company not Auto Max [redacted] set an apt to do so in which the installer went to the location [redacted] *** provided to him and she was not thereThe installer then called [redacted] *** and was told to go to a different location at which he did and [redacted] refused to let the installer install the GPSIf [redacted] *** does not comply with the document she signed to have the GPS installed, the finance company will not finance her

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Revdex.com [redacted] ***Nationwide Credit Solutions LLC [redacted] ** [redacted] Dear [redacted] ***: This message is regarding complaint ID [redacted] submitted to Revdex.com about your business on 3/6/9:47:AM by [redacted] We received the information listed below from your customer This complaint has been closed as resolved If you have any questions, we are happy to assist you In addition to complaint information, Revdex.com Business Reviews also include basic background information about businesses This data is used to calculate a rating for your business This may be a good time to update your information by visiting us online at Revdex.com.org/cincinnati/join/ Thank you for your cooperation in this matter and for your support of our self-regulatory goal Regards, [redacted] [redacted] MESSAGE:[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Revdex.com [redacted] ***h [redacted] ** *** Dear [redacted] *** :Thank you for using your Revdex.com as a resource to resolving your complaint ID [redacted] submitted on 3/6/9:47:AM against Nationwide Credit Solutions LLC Since you have accepted Nationwide Credit Solutions LLC’s response, we are closing this complaintIf you and Nationwide Credit Solutions LLC have reached an agreement and compliance is set for a future date, we trust they will follow throughIf this does not happen, contact us and we will review the complaint and proceed accordinglyYour complaint is now part of the Revdex.com Business Review and details will be posted on Revdex.com.org, if it meets our online standards We encourage you to stay in touch with Revdex.com for great tips and information with our consumer e-newsletter or find a business you can trust with our Request A Quote serviceRegards, [redacted] [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]
Revdex.com[redacted]Nationwide Credit Solutions LLC [redacted]  **  [redacted]
 
 
Dear [redacted]: This message is regarding complaint ID [redacted] submitted to Revdex.com about your business on 3/6/2015 9:47:31 AM by [redacted] .  
We received the information listed below from your customer.  This complaint has been closed as resolved.  If you have any questions, we are happy to assist you. 
In addition to complaint information, Revdex.com Business Reviews also include basic background information about businesses.  This data is used to calculate a rating for your business.  This may be a good time to update your information by visiting us online at Revdex.com.org/cincinnati/join/.
Thank you for your cooperation in this matter and for your support of our self-regulatory goal.
Regards,[redacted]  [redacted] 
MESSAGE:[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]
Revdex.com[redacted]h [redacted] **   [redacted] Dear [redacted] :Thank you for using your Revdex.com as a resource to resolving your complaint ID [redacted] submitted on 3/6/2015 9:47:31 AM against Nationwide Credit Solutions LLC.
 
Since you have accepted Nationwide Credit Solutions LLC’s response, we are closing this complaint. If you and Nationwide Credit Solutions LLC have reached an agreement and compliance is set for a future date, we trust they will follow through. If this does not happen, contact us and we will review the complaint and proceed accordingly.
Your complaint is now part of the Revdex.com Business Review and details will be posted on Revdex.com.org, if it meets our online standards.
We encourage you to stay in touch with Revdex.com for great tips and information with our consumer e-newsletter or find a business you can trust with our Request A Quote service. Regards,[redacted]  [redacted]

[redacted] did call a few days late complaining of a shake in the vehicle and also about CDs being stuck in here CD changer. We currently have her vehicle at a repair facility replacing what I believe to be a sway bar, that Auto Max is not reliable to fix. We have all of our cust sign an AS IS document as well as a WE OWE which states if the dealer promises to fix anything mechanically. Auto Max never promised to repair anything on the vehcicle. The cust was provided a 3 month or 3000 mile warranty any concerns [redacted] has with the vehicle she should contact the warranty company. Auto Max is repairing the sway bar for courtesy only. Also, we have very limited contact with [redacted], a guy named [redacted] I'm assuming is her significant other continues to call and make all demands. 
[redacted] also signed a document that she will allow [redacted] (her finance company) to go to [redacted] location to install an GPS on the vehicle. This is a requirement of the finance company not Auto Max. [redacted] set an apt to do so in which the installer went to the location [redacted] provided to him and she was not there. The installer then called [redacted] and was told to go to a different location at which he did and [redacted] refused to let the installer install the GPS. If [redacted] does not comply with the document she signed to have the GPS installed, the finance company will not finance her.
  
Revdex.com[redacted] **   [redacted]
Dear [redacted] :
This message is in regard to your concerns submitted on 3/6/2015 9:47:31 AM against Nationwide Credit Solutions LLC.  Your complaint was assigned ID [redacted].  We received the business's response to your concerns, and you can find the contents of the message below or attached.
To assist us in bringing this matter to a close, we would like to know your view on the matter. 
     * Has the company addressed the issues of this dispute? 
     * If not, why? 
     * Has the company met the agreement they outlined in their response?
Please submit your thoughts via online system, fax or mail within 7 days. 
The text of your complaint may be publicly posted on Revdex.com's web site (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any personally identifiable information when you tell us about your problem or in your desired outcome. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. Revdex.com may edit your complaint to protect privacy rights and to remove inappropriate language.
Your complaint will be made part of the company's Revdex.com Business Review.  If we don't hear from you, your complaint will be reflected as "resolved."  Should you have any questions or further concerns, please do not hesitate to contact us.  We would be glad to assist you. 
Regards,[redacted] Director, Marketplace Resources [redacted] 
Phone: 513-639-9132
MESSAGE FROM BUSINESS:
[redacted] did call a few days late complaining of a shake in the vehicle and also about CDs being stuck in here CD changer. We currently have her vehicle at a repair facility replacing what I believe to be a sway bar, that Auto Max is not reliable to fix. We have all of our cust sign an AS IS document as well as a WE OWE which states if the dealer promises to fix anything mechanically. Auto Max never promised to repair anything on the vehcicle. The cust was provided a 3 month or 3000 mile warranty any concerns [redacted] has with the vehicle she should contact the warranty company. Auto Max is repairing the sway bar for courtesy only. Also, we have very limited contact with [redacted], a guy named [redacted] I'm assuming is her significant other continues to call and make all demands. 
[redacted] also signed a document that she will allow [redacted] (her finance company) to go to [redacted] location to install an GPS on the vehicle. This is a requirement of the finance company not Auto Max. [redacted] set an apt to do so in which the installer went to the location [redacted] provided to him and she was not there. The installer then called [redacted] and was told to go to a different location at which he did and [redacted] refused to let the installer install the GPS. If [redacted] does not comply with the document she signed to have the GPS installed, the finance company will not finance her.

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