[redacted] [redacted] came to our dealership on [redacted] to trade in a [redacted] [redacted] and purchase a new [redacted] We inspected [redacted] ’s trade in and offered him $*** for the trailer You will see this $ [redacted] reflected as a trade in on invoice # [redacted] As our sales rep was finalizing the trade/purchase he asked Mr Picket for the title to the trade in trailer At that point [redacted] informed the sales rep that he did not have the title and there was a lien on the trailer through [redacted] Our title department contacted [redacted] at that point and got the current and day pay-off amount At this point the sales rep requested that I review the documents With [redacted] , our sales rep and myself, sitting at the sales desk, we discussed voiding the invoiced transaction and redoing the paperwork to reflect the day payoff which would then change the dollar amount owed by [redacted] from $ [redacted] to $ [redacted] At this point [redacted] asked that we not void the invoice because the payment he had was a Cashier’s Check that was already made out for the amount of $ [redacted] [redacted] stated that he would provide a separate check for the [redacted] Payoff amount of $ [redacted] I approved this and let the sales rep and [redacted] close the sale with the understanding that [redacted] was providing an additional check for the [redacted] pay-off on the trade in trailer On [redacted] our Title department contacted me regarding [redacted] ’s [redacted] pay-off Upon further review, it was determined that [redacted] had either forgotten to leave the payoff check or had accidentally mixed it with his new trailer documentsThe sales rep and I tried, unsuccessfully to contact [redacted] for nearly a week On [redacted] I was able to contact [redacted] by calling him from my cell phone I politely went over the issue and explained to [redacted] that I cannot find the check for the Payoff on the used tratrailer, and we cannot move forward processing the new trailer documents until this is settled [redacted] apologized and said he does not have the funds to pay-off the trade in trailer as agreed We offered [redacted] the opportunity to return his new trailer and we would return his partial payment and trade in with no restocking fee [redacted] replied that he was already using the trailer and wanted to discuss his optionsWe agreed upon the amount of $ [redacted] per week for [redacted] weeksWe agreed that [redacted] come in on [redacted] to put this in writing and make the first payment This is the last time that we have been able to contact [redacted] as he is ignoring our calls [redacted] filed a complaint with the Texas Motor Vehicle Division and after discussing this with their representative, we concluded that this was a civil matter and we agreed to register his new trailer [redacted] ’s new trailer was registered on [redacted] and his trade in was paid in full on [redacted] by [redacted] , causing us the loss of over $ [redacted] Having been in the Hotshot industry for years, we understand that a small business has hard times We also like to see the best in people and believe that [redacted] will honor his word Thanks
** *** refused, Ignored our calls and attempts to work this outWe graciously offered a
payoff plan, which he agreed to and then reneged onAs stated earlier, we discussed this
with the TXDMV coming to the conclusion this was a civil matterWe have registered and PAID
off *** ***'s trailer as discussedIn doing this, we occurred a loss of over $***We would
like to resolve this matter out of court, but if *** wishes to take this to small claims court, so be it
[redacted] came to our dealership on [redacted] to trade in
a [redacted]...
[redacted] and purchase
a new [redacted]. We inspected [redacted]’s trade
in and offered him $[redacted] for the trailer. You will see
this $[redacted] reflected as a trade in on invoice # [redacted].
As our sales rep was finalizing the trade/purchase he asked Mr.
Picket for the title to the trade in trailer. At that point [redacted]
informed the sales rep that he did not have the title and there was a lien on
the trailer through [redacted] Our title department contacted
[redacted] at that point and got the current and 10 day pay-off
amount.
At this point
the sales rep requested that I review the documents. With [redacted],
our sales rep and myself, sitting at the sales desk, we discussed voiding the
invoiced transaction and redoing the paperwork to reflect the 10 day payoff
which would then change the dollar amount owed by [redacted] from $[redacted] to
$[redacted]. At this point [redacted] asked that we not void the invoice
because the payment he had was a Cashier’s Check that was already made out for
the amount of $[redacted]. [redacted] stated that he would provide a
separate check for the [redacted] Payoff amount of $[redacted]. I approved this
and let the sales rep and [redacted] close the sale with the understanding
that [redacted] was providing an additional check for the [redacted] pay-off on
the trade in trailer.
On [redacted]
our Title department contacted me regarding [redacted]’s [redacted] pay-off.
Upon further review, it was determined that [redacted] had either forgotten to
leave the payoff check or had accidentally mixed it with his new trailer
documents. The sales rep and I tried, unsuccessfully to contact [redacted] for
nearly a week.
On [redacted] I was able to contact [redacted] by
calling him from my cell phone. I politely went over the issue and
explained to [redacted] that I cannot find the check for the Payoff on
the used trade-in trailer, and we cannot move forward processing
the new trailer documents until this is settled. [redacted] apologized
and said he does not have the funds to pay-off the trade in trailer as agreed.
We offered [redacted] the opportunity to return his new trailer and we would
return his partial payment and trade in with no restocking fee. [redacted]
replied that he was already using the trailer and wanted to discuss his
options. We agreed upon the amount of $[redacted] per week for * weeks. We agreed that [redacted] come in on [redacted] to put this in writing and make the first payment. This is the last time that we have been able to contact [redacted] as he is ignoring our calls.
[redacted]
filed a complaint with the Texas Motor Vehicle Division and after discussing
this with their representative, we concluded that this was a civil matter and
we agreed to register his new trailer. [redacted]’s new trailer was registered
on [redacted] and his trade in was paid in full on [redacted] by [redacted]
, causing us the loss of over $[redacted]. Having been in the Hotshot industry for 9
years, we understand that a small business has hard times. We also like to see the best in people and
believe that [redacted] will honor his word.
Thanks
Provide details of why you are not satisfied with this resolution.]
Regards,
These people are flat out lying I want to take this to
Small claims because they made me lose 3month work
Which I figure is about [redacted] dollars
So I need Revdex.com to direct me to the next
Faze of this case
[redacted] [redacted] came to our dealership on [redacted] to trade in a [redacted] [redacted] and purchase a new [redacted] We inspected [redacted] ’s trade in and offered him $*** for the trailer You will see this $ [redacted] reflected as a trade in on invoice # [redacted] As our sales rep was finalizing the trade/purchase he asked Mr Picket for the title to the trade in trailer At that point [redacted] informed the sales rep that he did not have the title and there was a lien on the trailer through [redacted] Our title department contacted [redacted] at that point and got the current and day pay-off amount At this point the sales rep requested that I review the documents With [redacted] , our sales rep and myself, sitting at the sales desk, we discussed voiding the invoiced transaction and redoing the paperwork to reflect the day payoff which would then change the dollar amount owed by [redacted] from $ [redacted] to $ [redacted] At this point [redacted] asked that we not void the invoice because the payment he had was a Cashier’s Check that was already made out for the amount of $ [redacted] [redacted] stated that he would provide a separate check for the [redacted] Payoff amount of $ [redacted] I approved this and let the sales rep and [redacted] close the sale with the understanding that [redacted] was providing an additional check for the [redacted] pay-off on the trade in trailer On [redacted] our Title department contacted me regarding [redacted] ’s [redacted] pay-off Upon further review, it was determined that [redacted] had either forgotten to leave the payoff check or had accidentally mixed it with his new trailer documentsThe sales rep and I tried, unsuccessfully to contact [redacted] for nearly a week On [redacted] I was able to contact [redacted] by calling him from my cell phone I politely went over the issue and explained to [redacted] that I cannot find the check for the Payoff on the used tratrailer, and we cannot move forward processing the new trailer documents until this is settled [redacted] apologized and said he does not have the funds to pay-off the trade in trailer as agreed We offered [redacted] the opportunity to return his new trailer and we would return his partial payment and trade in with no restocking fee [redacted] replied that he was already using the trailer and wanted to discuss his optionsWe agreed upon the amount of $ [redacted] per week for [redacted] weeksWe agreed that [redacted] come in on [redacted] to put this in writing and make the first payment This is the last time that we have been able to contact [redacted] as he is ignoring our calls [redacted] filed a complaint with the Texas Motor Vehicle Division and after discussing this with their representative, we concluded that this was a civil matter and we agreed to register his new trailer [redacted] ’s new trailer was registered on [redacted] and his trade in was paid in full on [redacted] by [redacted] , causing us the loss of over $ [redacted] Having been in the Hotshot industry for years, we understand that a small business has hard times We also like to see the best in people and believe that [redacted] will honor his word Thanks
** *** refused, Ignored our calls and attempts to work this outWe graciously offered a
payoff plan, which he agreed to and then reneged onAs stated earlier, we discussed this
with the TXDMV coming to the conclusion this was a civil matterWe have registered and PAID
off *** ***'s trailer as discussedIn doing this, we occurred a loss of over $***We would
like to resolve this matter out of court, but if *** wishes to take this to small claims court, so be it
[redacted] [redacted]
[redacted] came to our dealership on [redacted] to trade in
a [redacted]...
[redacted] and purchase
a new [redacted]. We inspected [redacted]’s trade
in and offered him $[redacted] for the trailer. You will see
this $[redacted] reflected as a trade in on invoice # [redacted].
As our sales rep was finalizing the trade/purchase he asked Mr.
Picket for the title to the trade in trailer. At that point [redacted]
informed the sales rep that he did not have the title and there was a lien on
the trailer through [redacted] Our title department contacted
[redacted] at that point and got the current and 10 day pay-off
amount.
At this point
the sales rep requested that I review the documents. With [redacted],
our sales rep and myself, sitting at the sales desk, we discussed voiding the
invoiced transaction and redoing the paperwork to reflect the 10 day payoff
which would then change the dollar amount owed by [redacted] from $[redacted] to
$[redacted]. At this point [redacted] asked that we not void the invoice
because the payment he had was a Cashier’s Check that was already made out for
the amount of $[redacted]. [redacted] stated that he would provide a
separate check for the [redacted] Payoff amount of $[redacted]. I approved this
and let the sales rep and [redacted] close the sale with the understanding
that [redacted] was providing an additional check for the [redacted] pay-off on
the trade in trailer.
On [redacted]
our Title department contacted me regarding [redacted]’s [redacted] pay-off.
Upon further review, it was determined that [redacted] had either forgotten to
leave the payoff check or had accidentally mixed it with his new trailer
documents. The sales rep and I tried, unsuccessfully to contact [redacted] for
nearly a week.
On [redacted] I was able to contact [redacted] by
calling him from my cell phone. I politely went over the issue and
explained to [redacted] that I cannot find the check for the Payoff on
the used trade-in trailer, and we cannot move forward processing
the new trailer documents until this is settled. [redacted] apologized
and said he does not have the funds to pay-off the trade in trailer as agreed.
We offered [redacted] the opportunity to return his new trailer and we would
return his partial payment and trade in with no restocking fee. [redacted]
replied that he was already using the trailer and wanted to discuss his
options. We agreed upon the amount of $[redacted] per week for * weeks. We agreed that [redacted] come in on [redacted] to put this in writing and make the first payment. This is the last time that we have been able to contact [redacted] as he is ignoring our calls.
[redacted]
filed a complaint with the Texas Motor Vehicle Division and after discussing
this with their representative, we concluded that this was a civil matter and
we agreed to register his new trailer. [redacted]’s new trailer was registered
on [redacted] and his trade in was paid in full on [redacted] by [redacted]
, causing us the loss of over $[redacted]. Having been in the Hotshot industry for 9
years, we understand that a small business has hard times. We also like to see the best in people and
believe that [redacted] will honor his word.
Thanks
Provide details of why you are not satisfied with this resolution.]
Regards,
These people are flat out lying I want to take this to
Small claims because they made me lose 3month work
Which I figure is about [redacted] dollars
So I need Revdex.com to direct me to the next
Faze of this case