Nationwide Valuation Solutions

First of all IF my daughter was excused for
“Breaking the Rules” why didn’t the other athlete that was with her get excused
from the team? That is not only a question we have, but many other Glitz Families have as wellWhy do the rules only
apply to my daughter? I don’t want special treatment for my daughter but it
seems there is some special treatment for the other athlete that was with my
daughter when “SHE” apparently “broke the rules”My daughter should have received the same/fair treatment as the athlete that was with herThe handbook has a Code of
Conduct and there is no Code of Conduct that was violatedI have sent a copy
of the Code of Conduct so you can see that there was clearly no Code of Conduct
ViolationI have also sent a text message that I received from Coach *** that
says it’s not the fact that alcohol was involved, it’s ***’s healthThe
girls had attended a party that had alcohol thereFurthermore, as stated by my
attorney, there was no Code of Conduct Violation to begin withI have included
that letterIt started out as a Health issue although she was released by her
doctor, then went to a Code of Conduct Violation when we asked that a medical
professional be present at our meetingThey became upset with us because we
pointed out other injuries on the team that weren’t addressed but yet my
daughter’s injury wasThere are many Policies in the handbook that seem to be
violated constantly by the coaches such as the Communication PolicyAlways be
approachable and friendly, maintaining open and professional relationships with
each athlete and parent/guardian, any verbal communications at the gym should
be held in PRIVATEDismissing my
daughter as well as two other athletes in December doesn’t seem to fit the
language outlined in the HandbookPrivate would not include a ***
announcementWhen my daughter was dismissed via ***, their attorney sent
a letter stating that we would receive a refund upon their return from Florida
I have included that letterWe also tried to communicate options offered to us
by UCA but the coaches would not cooperate with us and sent us an Instant
Message stating “We are working on a refund for you” We have included
that dialog as wellBottom line is they could have arranged to get us our
tickets and rooms and have them moved away from the team since this whole
package was paid for by usThey chose not toThey lied to us with a letter
from their attorney, then they lied on an instant message that they are working
on a refund for usThis whole situation could have been handledI’m not sure
what ever happened to the package I paid forI’m not sure if they used them or
they gave them to family and friends to enjoyWhat would be the reason for
just not giving them to us? Perhaps if
UCA did not refund them, they could share that written information with us so
that we can see thatIf they didn’t cancel them, and used them I would like to
see the written information on that as wellThey also mentioned that we as
parents broke the rulesI would like to know what rules we brokeI was an
employee of that gym until March 1st and left voluntarilyIn fact when
I left I received a very nice text message from *** how wonderful it had
been to have me working there and thanked me for everythingHad I been
breaking the rules wouldn’t you think that my employers would talk to me, fire
me or the typical thing for them, fire me on ***? They state that we
signed forms in regards to a few of the issuesI would like to know what we
signed for with the Nationals Agreement and a UCA Cancellation NO refund policy
if Glitz would like to provide those to us
I feel that we,
along with every other family and athlete deserve RESPECT in that gym… It is
inappropriate to dismiss any athlete via ***That is not professionalism…
We are not just one disgruntled family as the attendance numbers prove that
There are many and I could include disgruntled texts that I received from
families when I was in Florida about not only their disappointment with what they
did to my daughter but the placement of the team at competition, but I’m not
going to throw anyone under the bus
Next topic, social
bullying*** and *** are the experts in Social Bullying*** called out
my daughter on a *** thread that included her teammates and their parents
with the exception of one family because she didn’t want to hurt the family’s feelingsIt’s nice she considered the other family and not ***She
also mentioned my daughter by her full name on a coaches site and how she broke
the law which is slanderSocial Bullying…they should really re-think that
before they accuse othersWe never bullied themWe did express our
frustration with them in a private thread on *** that they started and it
included the coaches and usThat is itI have never called them out by name
on Social MediaGlitz Cheer, nor *** or *** are my or my family’s friends
on *** and are not the intended audience for my postsFurthermore, my
posts never mention Glitz Cheer It’s no longer any of their business
what my family and I are up to yet they feel the need to go to my or my
family’s pages and read postingsThere is something wrong with that picture in
itself They need to concentrate on
running their gym and learning how to communicate in a more positive way with
the few remaining parents they haveMaybe they could start with not ignoring
the one’s who ask questions they don’t like
*** * *** *** * *** *** *** *** *** *** *** *** *** ** *** ** *** *** *** *** ** *** * *** *** *** *** ** ** *** ** *** *** *** *** * *** *** *** *** *** *** *** *** *** ** *** ** *** ** *** * *** *** *** *** ** ** *** *** *** * *** *** *** *** *** *** *** *** ** ***
So, given the
fact that I feel my daughter was unjustly dismissed, I feel I deserve the money
that I paid for a trip to Florida for a National CompetitionI was told by
their attorney I would get it, I was told by them they were working on it
Where is the accountability on their part? I would never sign an agreement that
states you can unjustly dismiss your athletes one week prior to competition, we
will keep your money and enjoy it with our friends and familyThank you,

To Whom it may Concern,
In reference to the follow up complaint from *** ***.
In
regards to *** dismissal, we attempted to have a meeting to
discuss the numerous complications with putting the ***'s daughter
back on the competition floorBased on the ***'s behavior at the
meeting the night before and the harassment messages prior to our
requested meeting, we felt it no longer safe to have said meetingAfter
cancellation of the meeting, we received more harassment and felt our
only choice was to dismiss the familyAs the ***'s know, our
communication with families is on a private *** pageBecause of
the magnitude of parent questions involved with the recent hour
hospitalization for cardiac issues, missing of an event, and recent
partial release for a tear of Achilles tendon to return to our program,
we felt in necessary to address the team in this manorAlthough the
***'s were asking for a meeting, they also messaged us (see attached
screenshot) that if we were going to remove her, they didn't want to
have a meetingIt was evident to us, that they were unwilling to
discuss the numerous issues at hand and only focused on their daughter
performing in FloridaWhich based on the partial medical release and
lack of follow up on the cardiac issues were deemed unsafe and neglect
by our standardsOur decision to not allow her to perform was based on
her medical conditions reported to us by her physicians as well as her
breech of code of conduct specifically, missing an event is grounds for
dismissalPlease review the attached codes of conduct, signed by the
***'s as well as the hand book exert "Excused and/or unexcused
absences that occur two weeks prior to a performance and/or competition
may result in an athlete being moved out of his or her spot in the
routine or in the withdrawal of the respective all-star team member from
their team’s performance and/or competition." *** *** refers to
the handbook in her complaint, not to the Code of Conduct that she
signed, please see attachments.
In
regards to the code of conduct violations, on the athlete code of
conduct attachment, the athlete's beech occurs at rule number eightAs
far as the parent code of conduct, also attached please reference rule
one and fourThe violations of the codes of conduct clearly state that
they are grounds for dismissal, both *** *** and her daughter's
signatures appear on the forms as clearly understanding these rules.
In
regards to the refund of the Florida Competition, as referenced in the
*** and *** cease and desist letter (see attached), as it
pertains to our offer of reimbursement, I quote per the letter "In light
of ***'s recent unfortunate events, Glitz would like to help with
your situationGlitz is willing to offer your family partial
reimbursement for the upcoming trip to FLThis amount would be
$Please understand that Glitz is under no obligation to offer
this refund but they would like to help given ***'s unfortunate turn
of eventsUpon the teams return from Florida and assuming you are
cooperative with respect to the request made here in, I can issue the
offered refund to youPlease contact me on or before March 20th
to discuss the proposed reimbursement." The ***'s did not receive
the reimbursement due to not following the guidelines stated in the March 4th letter. Again, Glitz was under no obligation to give this refund and have since rescinded this offer.
The
following contractual documents are attached to show our policies as it
pertains to dismissal without refundsPlease reference code number two
in the parent code of conduct "I am also aware that if my child leaves
the program for ANY REASON during the season, I am not entitled to any
refunds." Please reference the Glitz Nationals Agreement pertaining to
refunds specifically for the Florida CompetitionNumbers and
state no refunds of any kind and are signed by both *** and her
daughter. The reservation for Florida competition was made by Glitz,
since the ***'s were no longer in our program the names on the
reservation were changed to members in GlitzAs the reservation was
made and owned specifically by Glitz. Per UCA's cancellation policy
(please see attached policy) the room was not refundedUCA is in the
process of providing Glitz with the signed cancellation forms from our
team that has both parents signatures on it.
In
summary, Glitz dismissed the ***'s daughter justifiably, for
reasons listed aboveThe ***'s are not entitled to any refunds
based on the signed agreements provided in this file.
Thank you,
Glitz Allstar Cheer, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Our response is bolded and italicized
In regards to *** dismissal,
we attempted to have a meeting to discuss the numerous complications with
putting the ***'s daughter back on the competition floorBased on the
***'s behavior at the meeting the night before and the harassment messages
prior to our requested meeting, we felt it no longer safe to have said meeting
This
statement is untrue as they contacted us the next day to have a meeting so our
behavior the night prior was not an issueThere really was no behavior in the
gymI told them I was frustrated, *** yelled at me across the gym and said
this isn’t her fault and we leftThere were parents there that witnessed that
I’m sure they would agree it wasn’t scaryIn fact one of them contacted me
after we left the gym and said I couldn’t hear what was going on except for ***
yelling at youAfter cancellation of the meeting, we received more
harassment and felt our only choice was to dismiss the familyOur
frustration was not threatening or harassingWere we frustrated yes, but we
never threatened these coachesWe were having a conversation where we were
venting our frustrationsAt no point did they ever tell us that they were
feeling harassed or threatenedIf they were feeling that way at the time, why
didn’t they express that to us? Because
again, they are trying to justify what they did and how they did itThey
changed the routine the next day after my daughter was injured then LIED to her
teammates and said it was temporaryWere we frustrated that our daughter
wasn’t going to perform in Florida for NO reason other than their personal
feelings and dislike for her…absolutely we were frustrated and when we asked
that a medical professional be there, they had no interest in that There were other medical conditions in that
gym where girls were practicing that had no right to be practicing as it was a
dangerous health issue to that athlete and when we asked about that, they
became more angryThey have no tolerance to injuriesThey often made jokes
about athletes and their “made up diagnosis of concussions”As the
***'s know, our communication with families is on a private *** pageThat
is the only way they know how to communicate as they pulled the same stunt on another
family in DecemberThat family must have been scary too…Private *** Page?
It includes all teams at the gym, all of the athletes, their families, all of
the coaches, and junior coachesThis dismissal via *** was not privateSeriously,
these coaches think it okay to dismiss athletes via *** before the athlete
even knowsObviously they are too gutless to do it in personDoesn’t that
athlete deserve the respect of being told on the phone in private or if that is
too scary for the coaches a private e-mailThere is nobody out there that
feels this Social Media dismissal as well as the one in December with the other
two athletes was handled properlyBecause
of the magnitude of parent questions which
to this day the parents are still confused as to why my daughter was released
so that was not the intention of the *** Dismissal involved with the recent hour
hospitalization for cardiac issues Cardiac issue? It was ruled as a panic
attack, missing of an event, due
to hospitalization and recent partial release full release for a tear
of Achilles tendon to return to our program, we felt in necessary to address
the team in this mannerAlthough the ***'s were asking for a meeting, they
also messaged us (see attached screenshot) that if we were going to remove her,
they didn't want to have a meetingYes we did send that message and they still
requested that we have a meeting so we felt we should listen to what they had
to say BUT we wanted a medical professional present as he is the expert in the
fieldNot two/three coaches that are educated in coaching and are not doctors
It was evident to us, that they were unwilling to discuss the numerous
issues at hand and only focused on their daughter performing in Florida which
you had decided to not let her perform even though there was NO justificationWhich based on the partial medical full medical release and lack of follow
up on the cardiac issues week after her release from the hospital
with her pediatrician which she was already dismissed the team were
deemed unsafe and neglect by our standardsOur decision to not allow her to
perform was based on her medical conditions which she was fully released from
reported to us by her physicians when you spoke to her physical therapist
she wasn’t released yet as
well as her breech of code of conduct specifically, missing an event which
*** told me the week before is no big deal if ***’s leg is sore is
grounds for dismissalPlease review the attached codes of conduct, signed by
the ***'s as well as the hand book exert now it’s okay to refer to the
handbook but not for other language "Excused and/or unexcused
absences that occur two weeks prior to a performance and/or competition may
result in an athlete being moved out of his or her spot in the routine or in
the withdrawal of the respective all-star team member from their team’s
performance and/or competition." *** *** refers to the
handbook in her complaint, as you just did not to the Code of
Conduct that she signed, please see attachmentsWhat is the point of the handbook
if parents are being misled? Yes we initialed these documentsYes I understand
there is no refund but that refund language pertains to tuition at Glitz, not
Nationals competitionIn regards to the code of conduct violations, on the
athlete code of conduct attachment, the athlete's beech occurs at rule number
eightAs far as the parent code of conduct, also attached please reference
rule one and fourThe violations of the codes of conduct clearly state that they
are grounds for dismissal, both *** *** and her daughter's signatures
appear on the forms as clearly understanding these rulesThese coaches made this decision
based on how they feel about my daughterThey have supporting documentation
saying we didn’t agree with their decisionWe were dismissed before we even
knew what their decision was so that doesn’t constitute dismissal***
reported to us via *** that their decision was to not have *** perform
in FloridaIf they had the supporting documentation that she couldn’t perform
because her doctor wouldn’t release her, then yes she should have not been able
to perform but that is not the caseThis is two coaches trying to play doctor
and basically telling both the doctors and us that they no more about my
daughter’s health than the professionals that we pay to keep her healthy and
safe They keep using the word bullying
These coaches have bullied my daughter for the last yearOn a thread in front
of parents and athletes, on *** when she was dismissed, and on a coach’s
forum where Coach *** mentions my daughter by her name and tells everyone on
there that she broke the lawI will say this again, she slandered my daughter
and even told everyone on the forum her full name
In regards to the refund of the
Florida Competition, as referenced in the *** and *** cease and desist
letter (see attached), as it pertains to our offer of reimbursement, I quote
per the letter "In light of ***'s recent unfortunate events, Glitz
would like to help with your situationGlitz is willing to offer your family
partial reimbursement for the upcoming trip to FLThis amount would be
$Please understand that Glitz is under no obligation to offer this
refund but they would like to help given ***'s unfortunate turn of events
Upon the teams return from Florida and assuming you are cooperative with
respect to the request made here in, I can issue the offered refund to you
Please contact me on or before March 20th to discuss the proposed
reimbursement." My attorney contacted their attorney on
several occasions and finally spoke to their attorney on March 6, to
discuss the situation prior to March 20, Their attorney informed my
Attorney that he would talk to Glitz and get
back to my attorneyThat never happenedThe ***'s did not
receive the reimbursement due to not following the guidelines stated in the
March 4th letter. Again, Glitz was under no obligation to give this
refund and have since rescinded this offer. Glitz rescinded an offer they
never intended on following through with
The following
contractual documents are attached to show our policies as it pertains to dismissal
without refundsPlease reference code number two in the parent code of conduct
"I am also aware that if my child leaves the program for ANY REASON during
the season, I am not entitled to any refunds." Again, that pertains to the
tuition costs, not NationalsPlease reference the Glitz Nationals
Agreement pertaining to refunds specifically for the Florida Competition
Numbers and state no refunds of any kind and are signed by both *** and her daughter. That is a cancellation policyWe never
cancelled anythingGlitz unjustly dismissed my daughter for medical conditions
that she was cleared from and codes of conduct that they feel were violated
which clearly were notSo because this cancellation policy is in place they
could dismiss whoever they wanted after those dates so that they can give the
tickets to other families that are still part of the organization, which is
what they did and they admit itThe reservation for Florida
competition was made by Glitz, Not paid for my Glitz as you can see by my
cancelled checks since the ***'s were no longer in our program the
names on the reservation were changed to members in Glitz, so now they are saying the
reservation was never canceled but used by other membersSeems like that
throws the cancellation language right out the windowThe reservation name was
changed by Glitz but paid for by usGlitz did not own these ticketsThey were
only reserved under that name as that is what we were told was required by the
gymWe paid for those tickets, again not Glitz so how do they have any
authority to change the name and use something that was oursThese
tickets that we purchased did not mean we had special cheerleading privileges nor
had to hang out with the teamWe could have relocated our room and had nothing
to do with them just like we did when we re-purchased everything and went down
thereAgain, we re-purchased everything because we were told we were getting a
refund and if they found out we weren’t, couldn’t they have informed us of that
and given us our tickets? They told us in the letter from the attorney
everything was canceled which is another lieApparently it wasn’t as they stated they gave them to another Glitz
FamilyAs the reservation was made and owned specifically by GlitzI
can’t believe that a company in clear conscience can take tickets paid for by a
family and give them to another familyThat is the definition of a thief in my
opinionMy goodness *** was so upset one night when someone got into her
vehicle and stole all of her changeImagine how she would feel if she was
ripped off what we werePer UCA's cancellation policy (please see
attached policy) the room was not refundedIt wasn’t refunded because it was
never canceledCoach *** openly made comments to parents about how she was not
interested in sharing a room with Coach *** and her small childThat is/was
not my problem and didn’t give her the right to steal my accommodationsOur
tickets didn’t have to be refundedWe told the coaches we wanted our tickets
We told them we will take our tickets and that UCA said we could move our
roomsThe coaches were uncooperative with UCA and our requestThey
should have been given to us since we are the ones who paid for them and
although they were reserved under Glitz, both Glitz Cheerleading as well as we knows
who paid for those ticketsWhy
wouldn’t they have come to us and said “Hey, these tickets are non-refundable
so do you want your tickets and if so, how can we arrange us getting them to
you?” They knew we were still going to Florida as I told them in a text that we
would still be there to support the teamThey could have had their attorney
contact us, sent us a private message or their typical way of communicating,
they could have asked us via *** UCA is in the process of providing Glitz with the signed
cancellation forms from our team that has both parents signatures on it. Again,
that is for a cancellationWe didn’t cancel, you didn’t cancel our
tickets and you had no right to take something that you didn’t pay for That is stealingAll I wanted was my tickets
as you can see by the information we sentIf they decided to use tickets I
paid for, then I want my money backThere is no language supporting that they
had a right to take something that wasn’t theirsNow that they have decided to
take something that wasn’t theirs, I believe we should be paid for itI didn’t
make that decision, they did when they stole our tickets and gave them to
another family…My husband gave/built a computer system for their businessDoes
that mean we can walk in there and take that? That is something we would never
dream of doing and they didn’t pay us a dime for it
IN SUMMARY…
Again, the
Social Bully issue… I noticed they made no mention about the post ***
specifically called out my daughter by name on a coach’s forumWhere is the
response to that? I also noticed no response to the other athlete that was with
my daughter and was not dismissed from the teamAgain that shows favoritism
and discrimination against my daughter.
Unless you are a parent of this team, you have no idea the games these
women play, the way they talk about all of their athletes behind their backs as
well as the parents and the way they treat the athletes*** warned my daughter
that *** will never forgive her for questioning their decision to dismiss
*** in *** in DecemberI’ve heard athletes being told they are head cases
and that they look like ***They speak openly in front of others about
balances owed on accounts and openly threaten the athletes in front of others
that if they don’t pay soon, they will not be going to FloridaThey had even
tried to start a rumor in the gym in regards to an athlete’s eating habits and
confronted athletes and other parents in regards to itIf they feel there is a
problem they should have the guts to talk to the parents of the athlete. I suppose this is acceptable to these women
as wellI’m surprised they didn’t post it on ***I mean after all, it’s
just between all the teams, their families, the coaches and the junior coaches
Bottom line is thisMy daughter was dismissedIt was an unjust dismissal as
the doctors released herThere were no code of conduct violations and the ones
they are using happened after the dismissalThey sent a letter that they would
pay us backIf they didn’t have to then shame on them for telling us they
would because if they never intended on doing it, then they are liarsThen
they sent us an instant message that they are working on a refundIf that
wasn’t a possibility, why couldn’t they have just given us our tickets? Then
they openly admit in their last response that they gave our tickets to another
Glitz FamilyHow do they have the authority to take something that isn’t
theirs and give it to someone else? Is that theft?
* *** *** ** *** *** *** *** ** *** ** *** ** *** ** *** *** *** *** *** * *** *** ** *** ** ** *** ** *** *** *** *** *** *** *** *** ** ***
If this gym
is so reputable, what has happened to the attendance? Why do they have to
remove negative posts off their ***
page as they did with one mother? Of course they didn’t address the mother’s concerns;
they removed her post and told everyone in the gym she’s crazyThey are not
honest as to what type of gym they run although to look at their page they are
so loving and caringWe had been in that gym for years and the whole time we
were there they didn’t care about testimonials from parents, athletes etcIt’s
all for show so that they can pretend they are a great organization to be with
In fact, when young athletes used to hug *** she would tell them I don’t
like hugs, please don’t do thatReally? Wow, now that’s a role modelWhy
doesn’t she put that on the *** page so customers can get a real feel for
what this business is? I have witnessed them talk about the athletes
inappropriately, the parents inappropriately and each other inappropriatelyI
hope that you can see how these women manipulate the truth and see what type of
business this really isIf not, at least their name is out there now and
people can rate the businessThey are now on the radar and can’t remove the
negative posts from this site
This was a
bad situation from the get go but the very least these women could have done is
made sure we got the tickets that we paid forMy daughter spent a little over
1/of her life thereShe was there whenever they needed herShe was a junior
coach in the gym and really felt she had a great relationship with these women
Especially *** was very upset by the dismissal of *** and *** and
tried to explain to the coaches that if this was the girl’s only positive thing
in their lives, why take that awayAfter that, the gym was not a good
environment or a healthy outlet for ***It became a toxic environment for
her due to the way she was being treatedAfter her dismissal she was
hospitalized twice due to the trauma of how she was dismissed from this team by
the two women she trusted and lovedIn fact she felt like *** was another
mother figure to herShe confided in her and adored herI know that some
people say it’s just cheerleading but it was her lifeIt’s not a good feeling
to be thrown away like a piece of garbage but I have explained to her the best
I can that sometimes people aren’t who they pretend to beThe VERY LEAST they
could do is pay us for our trip to Florida, ** *** ***, and let my
daughter move on with a team or coaches that she can truly love and trust
although I don’t know if she will ever trust again. Hopefully it is something her extensive
counseling will help with
Bottom line
is this, even if they want to defend her dismissal with her full release from
doctors and claim that she violated the code of conduct which another athlete
did as well, what gives them the right to steal money or property from us? They
send a signed cancellation policy but the reservations were never canceled
Those were our tickets, our reservations, our money that paid for them and
taking something from someone that isn’t yours is thiefIs this how a
reputable business runs, stealing from their customers?
In closing
we want our money for tickets that were never given to us and used by another
Glitz member. As shown in the
documentation provided to you, these tickets were never canceled, we never
received them, and they were given to someone else on the Glitz TeamThat
total is plus the remaining hours I was never paid for working at the gym which is hours for a grand total of $
Regards,
*** ***

To Whom it May Concern,We have retained an attorney and have been contacted by the [redacted]'s attorney.  We have been communicating through the attorney's for several months as it relates to this matter. It is evident to us now that we must communicate with you as it pertains to the...

alleged complaint.We deny the allegations in the [redacted]'s complaint.  [redacted]'s Daughter was dismissed from our program for breaking the rules.  We have in place forms which are clearly written and reviewed with each team member and their parent/guardian.  The forms/rules are clearly spelled out and numbered and each rule must be initialed by both the athlete and their parent to confirm that all parties completely and totally understand the meaning of the rules and to the consequences should any rule be broken including potential dismissal.We have on file 4 forms signed and initaled by the [redacted]'s and their Daughter1.  Parent Code of Conduct2.  Athlete Code of Conduct3.  Nationals Agreement4.  UCA Cancellation NO refund policyCopies of these signed forms have been given to our Attorney. Both the [redacted]'s and their daughter broke several of the rules in place to which they agreed to follow.  It is for that reason that their daughter was dismissed. The signed forms clearly state multiple times that there would be no refunds.  The [redacted]'s agreed to all the rules and the NO refund policy which is in place.  The complaint even refers to her daughter violating the rules. But fails to point out the agreement they signed should a violation occur.The [redacted]'s are extremely mad that Glitz All Star Cheer did not choose to ignore the safety and rules violation and feel they deserve special treatment in this matter because of the close relationship we had with them.  Ignoring the facts puts the entire program at risk and the health and safety of the [redacted]'s daughters teammates. Glitz however must sustain its integrity to all its members and cannot look the other way when parents get mad.  Rules are put in place for a reason and should be followed.  Bullying and harassment are not ways to settle matters and that played into this complaint. Many harrassing and threatening email and [redacted] posts from the [redacted]'s and their family members have been recorded and submitted to our attorney.The [redacted]'s or their daughter are not entitled to any refund of any amount because of their failure to adhere to the rules.Thank you,Glitz All Star Cheer, Inc

This place only cares about money. They have no heart and will destroy your children's dream of cheerng . Look elsewhere for a better team. Waste of time and money and your children will be scared for life .

Last season, Glitz dismissed three of their athletes via facebook and that is unethical when dealing with children. Also when an unhappy mother posted on the Facebook business page it was removed by Glitz because it was a negative review...