Native Rank

Based on the Clients response, at this time the only evidence I have of vulgar and abusive language is what was reported by my own staff The client has expressed several times he did record these events, but upon request for a copy has refused to provide them While Native Rank, does not endorse or support this type of behavior in the slightest I would prefer the review the evidence mentioned by the client, before responding or taking actionsAttached is the eMail conversation I had with the client Contained within, there are several attempts to learn and confirm the allegations of the client meet only with further threatsIf the client would like to involve their legal team or file suit, that is there prerogative Native Rank, has in the past successfully defended themselves and will ago including full reimbursement of all legal fees If the client would like to provide any evidence of their claims, I am more than happy to review them Upon request I am also more than happy to provide a full Reporting detail of all actions on the clients account, and full statements from each employee who has reported vaguer and abusive treatments by the clientAt this time, I am not sure the client has made any request other than a full refund on citing general complaints and unsupported allegations

Complaint: [redacted] I am rejecting this response because:There is no evidence of vulgar language on my part, because there was none I do have evidence of their staff screaming at me on the phone, and telling me that the only reason that they had not done their work...was because, in their words, "My developer and website [redacted] " This exemplifies the customer service that they demonstrate to their clients that have left them for a variety of reasons.There will be no other offer, other then a full refund and reembuersement for art costs that they had me incur on their request This is for the banners that I had designed to their specification for the banner ad placement that they now say "I did not want to do" which is another complete lie There dishonesty is indicative of their past years of history with clients As I research more and more, I have gathered names of many other past clients of theirs that have experienced the same treatment, as well as past employees that can verify those claims.I will accept a full refund, plus expenses for my art time that I incurred at their request as the only remedy I am being generous at this point; the next step will be a legal remedy which I will be pursuing damages Sincerely, [redacted]