I have called this company days in a row at different times of the day and there is always a message stating that I should leave my name and number and they will call back I have also filled out their "Customer Service" form with email address and I have still not received an answer I am trying to get an authorization code to return the product within the days allotted
I ordered this companies only productThey just couldn't get it rightFirst they forgot to ship the product outI had to contact themThen they shipped it to the wrong addressI contacted them againIt has been more than a month and I still don't have the productAlthough they withdrew the funds immediatelyI'm wondering if I'll ever receive this productUse at your own risk
Customer ordered a a remote that was shipped and delivered by USPS with delivery confirmation USPS tracking number is [redacted] It was sent to this address: [redacted] [redacted] This is a rural address apparently with a mailbox by the side of the road Tracking information shows the item was delivered " in or at the mailbox at 2:pm on November 27, in S [redacted]
1) When you program a remote to your vehicle, you are actually programming the vehicle to recognize the remote The remote itself is not programmed.2) Automobile manufacturers build into their vehicles procedures to do this programming The programming procedure we sent you is just how it is done That's the way Toyota designed your van There is no other way to program it The programming procedures we sent you come directly from Toyota.3) We have sold thousands of these and my competitors have sold thousands and thousands more ALL of them with the same programming procedures If you search the internet for remote programming procedures for your vehicle no matter where you look those are the instructions you will find If your Toyota mechanic logs into Toyota's own online service manuals they will find the same instructions (since that's where they come from)We're sorry you had such a difficult time following instructions We personally have done hundreds of them here at our shop ourselves Only takes a few minutes
The remotes from this business do not stand the test of time They have a year warranty on their product, and rightly so They only last 6-months Yes they first three were replaced but when the latest failed they will not send out a new unit, so much for the warranty
Item has already been shipped and delivered. USPS.com tracking number ***
We have switched phone and internet companies and are still trying to get our phone and email configured correctly. The *** number no longer functions, or at least is not supposed to
function. At any rate it doesn't ring through to here. We are not a "sham" and yes, we do actually exist! Due to the large number of sales over the holidays we experienced a shortage of some items. Your item was sent out as soon as our stock was replenished. We apologize for the delay
I have called this company 2 days in a row at different times of the day and there is always a message stating that I should leave my name and number and they will call back. I have also filled out their "Customer Service" form with email address and I have still not received an answer. I am trying to get an authorization code to return the product within the 60 days allotted.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending...
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I ordered this companies only product. They just couldn't get it right. First they forgot to ship the product out. I had to contact them. Then they shipped it to the wrong address. I contacted them again. It has been more than a month and I still don't have the product. Although they withdrew the funds immediately. I'm wondering if I'll ever receive this product. Use at your own risk.
Customer ordered a a remote that was shipped and delivered by USPS with delivery confirmation. USPS tracking number is [redacted]
It was sent to this address:
[redacted]
[redacted]...
[redacted]
This is a rural address apparently with a mailbox by the side of the road. Tracking information shows the item was delivered " in or at the mailbox at 2:19 pm on November 27, 2015 in S[redacted]
1) When you program a remote to your vehicle, you are actually programming the vehicle to recognize the remote. The remote itself is not programmed.2) Automobile manufacturers build into their vehicles procedures to do this programming. The programming procedure we sent you...
is just how it is done. That's the way Toyota designed your van. There is no other way to program it. The programming procedures we sent you come directly from Toyota.3) We have sold thousands of these and my competitors have sold thousands and thousands more. ALL of them with the same programming procedures. If you search the internet for remote programming procedures for your vehicle no matter where you look those are the instructions you will find. If your Toyota mechanic logs into Toyota's own online service manuals they will find the same instructions (since that's where they come from)We're sorry you had such a difficult time following instructions. We personally have done hundreds of them here at our shop ourselves. Only takes a few minutes.
I have called this company days in a row at different times of the day and there is always a message stating that I should leave my name and number and they will call back I have also filled out their "Customer Service" form with email address and I have still not received an answer I am trying to get an authorization code to return the product within the days allotted
I ordered this companies only productThey just couldn't get it rightFirst they forgot to ship the product outI had to contact themThen they shipped it to the wrong addressI contacted them againIt has been more than a month and I still don't have the productAlthough they withdrew the funds immediatelyI'm wondering if I'll ever receive this productUse at your own risk
Customer ordered a a remote that was shipped and delivered by USPS with delivery confirmation USPS tracking number is [redacted] It was sent to this address: [redacted] [redacted] This is a rural address apparently with a mailbox by the side of the road Tracking information shows the item was delivered " in or at the mailbox at 2:pm on November 27, in S [redacted]
1) When you program a remote to your vehicle, you are actually programming the vehicle to recognize the remote The remote itself is not programmed.2) Automobile manufacturers build into their vehicles procedures to do this programming The programming procedure we sent you is just how it is done That's the way Toyota designed your van There is no other way to program it The programming procedures we sent you come directly from Toyota.3) We have sold thousands of these and my competitors have sold thousands and thousands more ALL of them with the same programming procedures If you search the internet for remote programming procedures for your vehicle no matter where you look those are the instructions you will find If your Toyota mechanic logs into Toyota's own online service manuals they will find the same instructions (since that's where they come from)We're sorry you had such a difficult time following instructions We personally have done hundreds of them here at our shop ourselves Only takes a few minutes
The remotes from this business do not stand the test of time They have a year warranty on their product, and rightly so They only last 6-months Yes they first three were replaced but when the latest failed they will not send out a new unit, so much for the warranty
Item has already been shipped and delivered. USPS.com tracking number ***
We have switched phone and internet companies and are still trying to get our phone and email configured correctly. The *** number no longer functions, or at least is not supposed to
function. At any rate it doesn't ring through to here. We are not a "sham" and yes, we do actually exist! Due to the large number of sales over the holidays we experienced a shortage of some items. Your item was sent out as soon as our stock was replenished. We apologize for the delay
I have called this company 2 days in a row at different times of the day and there is always a message stating that I should leave my name and number and they will call back. I have also filled out their "Customer Service" form with email address and I have still not received an answer. I am trying to get an authorization code to return the product within the 60 days allotted.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending...
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I ordered this companies only product. They just couldn't get it right. First they forgot to ship the product out. I had to contact them. Then they shipped it to the wrong address. I contacted them again. It has been more than a month and I still don't have the product. Although they withdrew the funds immediately. I'm wondering if I'll ever receive this product. Use at your own risk.
Customer ordered a a remote that was shipped and delivered by USPS with delivery confirmation. USPS tracking number is [redacted]
It was sent to this address:
[redacted]
[redacted]...
[redacted]
This is a rural address apparently with a mailbox by the side of the road. Tracking information shows the item was delivered " in or at the mailbox at 2:19 pm on November 27, 2015 in S[redacted]
1) When you program a remote to your vehicle, you are actually programming the vehicle to recognize the remote. The remote itself is not programmed.2) Automobile manufacturers build into their vehicles procedures to do this programming. The programming procedure we sent you...
is just how it is done. That's the way Toyota designed your van. There is no other way to program it. The programming procedures we sent you come directly from Toyota.3) We have sold thousands of these and my competitors have sold thousands and thousands more. ALL of them with the same programming procedures. If you search the internet for remote programming procedures for your vehicle no matter where you look those are the instructions you will find. If your Toyota mechanic logs into Toyota's own online service manuals they will find the same instructions (since that's where they come from)We're sorry you had such a difficult time following instructions. We personally have done hundreds of them here at our shop ourselves. Only takes a few minutes.