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Natural Concepts Reviews (5)

Mr [redacted] cancelled his web hosting with Natural Concepts on October The account was closed, the web page files mailed to him, and his domain names transferred to a new hosting provider when he found oneIt doesn't make any sense for him to think I should be responsible for advertising that he purchased AFTER he cancelled his account with usOur web hosting services are on a month-to-month basis and can be cancelled at any time, which he didIn fact, I only hosted his web site for six weeks! There were no prepaid updates that he has lost out onHe was paying a monthly fee to manage the site and host itNow he has someone else to do that for himIf he has problems with editing photos he needs to talk to his current hosting companyHis web site worked perfectly when we were hosting itAlso, Google Analytics isn't some secret code, it is a standard web site visitation analytics service through Google that we use to monitor web site successThe analytics was cancelled as part of his hosting cancellationHe just needs to have his new hosting company set it up for him again What he needs to be concerned about is getting caught for creating fake profiles to entice potential customers to spend money and join his dating web siteIt is one thing to create these profiles, but he was sending emails to prospective members pretending to be the men and women in the fake profiles I have been in business for years and have no complaints against Natural ConceptsMr [redacted] just doesn't understand the nature of canceling and transferring a web site and wants to blame someone for his current problemsI provided a custom designed, database driven web site that worked as requestedAs for his communication complaint, he would often call and say he had left a message last week, when in reality it was only a day or two before Because of this, I repeatedly asked him to put questions and work requests in writing so that I could respond to them and have a record of communicationI wish his new hosting company the best of luck in dealing with his idiosyncrasies

Mr [redacted] hired Natural Concepts to design and develop a custom web site, which we didHowever, in less than two months he decided to move to a different web hosting companyWe received his cancellation of services request on October 14, for immediate cancellation of web hosting servicesWe backed up all of his web files for him and mailed them to him on a CDWe left his web site up and running so that he would have time to find a new web host and he wouldn't have down time during the transitionAs soon as he found a new firm, we transferred his two domains to themWe provided all content and password information to him at this timeUnfortunately, he paid for ready made dating profiles for his dating web site AFTER he cancelled his account with us and after we had backed up his files and mailed them to himI explained to him that any advertising or profile purchases he made after he cancelled his account was not something that we could back up and save The final back up his web page files was made on October 20th and mailed to Mr***He was notified of this and he should not have been spending advertising money or purchasing dating profiles until he had a new hosting companyThe account had already been cancelled We charged a fair market price for a custom designed web site of this size and scope and completed it to his satisfaction and it was functioning correctlyHowever, we are not responsible for his members or $he spent for dating profiles after he cancelled his accountWe have his cancellation email dated October 14, requesting cancellation of services effective as of October [redacted] , President Natural Concepts, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] WE do have a couple of test models to find out what the customers needs and wants are so that we can enhance our system and make it more enjoyable for our customersNatural consepts suggested we put over thousand profiles on our website and we decided against it because we did not want to decieve our customers now they are tring to blame me for there slow actionsNatural concepts has never built a dating site per Mr [redacted] so they choose to buy an already built program and not to mention they put the domain name in there nameBuyer Beware of such I have nothing else to say but warn future customers to natural concepts

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The Fact that the was for advertising Not purchasing Profiles through Google , His Name was on everything even after the 20th along with passwords and email, Not once Did [redacted] say to stop advertisingTo This Date I am unable to modify Photos sent by other members validating the legitimacy of there photos Even during the building I found out later that the domain name was not in our name, Natural concepts has even put a code in my program monitoring it through google anylaticsThe Cumminication was horrible , I have also lost future upgrades that Natural Concepts had promised to add in the future, Which I have to pay somelse to do Sometimes we would email or call Mr [redacted] on issues related to the site and would not hear from him for a week this is not how you run a buisness as I should know because I run several buisness and always have a happy customer or return there phone calls in an timely fashion Once agian I would be wary of hiring Natural Concepts and make sure your program or design works in full /

Review: The website states a one hundred percent full money back one year guarantee if not completely satisfied. I made my purchase on July 1, 2013 and attempted to contact the company in February regarding a refund as the product did not meet my expectations. I received an email weeks later indicating to return any unopened bottles along with a brief note with my current demographics included. I responded to that email saying that I had no unopened product left as I had ordered an eight month supply at a charge of $224.99USD and included my full name and mailing address in the email. It has since been almost one month since then and despite numerous attempts to contact them via email I have been unsuccessful. Furthermore, when I call the phone number listed on their website a lady answers and insists that she has nothing to do with the website and that I have the wrong number!!!!!Desired Settlement: To honor the full money back guarantee as stated on their website

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Description: Vitamins & Food Supplements

Address: 3604 Sea Pine, Jeffersonville, Indiana, United States, 47130

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