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Natural Pencils Inc.

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Natural Pencils Inc. Reviews (2)

My
name is Lada G[redacted] and I am the owner...

of Hess Restorations Inc.
I am writing in response to [redacted]'s complaint about her crystal glass
restoration.
The process of restoration can be complicated and time consuming especially
when it comes to glass. [redacted]'s glass has a very thin stem and multiple
breaks. It is a particularly delicate process. Our glass specialist has been
working diligently to restore the glass to a usable condition. The project took
longer than anticipated but was recently completed.
We have currently reached out to [redacted] to express our apologies for the
delay and we are arranging a delivery of the completed restoration.
We are confident that this issue will be resolved to the satisfaction of both
parties.
We value our customers and their satisfaction is very important to us.
Sincerely, Lada G[redacted]
Hess Restorations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

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