Natural Radiant Glow LED Conversion Reviews (1)
Natural Radiant Glow LED Conversion Rating
Description: Lights Bulbs & Tubes
Address: 7107 Broadway PMB 284, Lemon Grove, California, United States, 91945
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www.nrglowled.com
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Review: We needed to return the products (LED Marine bulbs) to this company due to them being the wrong size. The website clearly states returns within 30 days are permissible (less a restocking fee). I contacted this company by phone (there are two phone numbers listed on the website to contact, but one specifically for returns), and also by the email address they provided. I made at least 8 phone calls and sent 2 emails. My husband also called. We never received a phone call or an email. There is no physical address for the company displayed on the website or I would have gone there in person. There is a PO box on the return label for the items that were shipped to us coming from Lemon Grove, and the company website states the company is in La Mesa. This company does not seem legitimate and it is completely unacceptable to ignore a customer's attempt to return a product.Desired Settlement: We want our money back for the LED bulbs that we are unable to use. The amount we paid for the bulbs is $90.38. At this point, I am not going to pay any restocking fee. I am also requesting to be reimbursed for the time I have wasted attempting to get a hold of someone to return these products and to file this claim. At least two hours of my time is worth $115. The total amount I am requesting is $205.