Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The response from Naturally Wired is
incorrect. From the time I filed the complaint through yesterday (April 14, 2016), Naturally Wired never attempted to contact me. As noted in the complaint, I left several messages over the course of about months, and each time I left my cell number. I never received any calls, voicemails, or emails from themThis morning (April 15, 2016) I received a phone call (which proves they had the correct phone number) saying they were on their way to see me, and would be here in about minutes. They did show up, and they took care of the problem. So the problem has been resolved, but their assertion that I did not return calls is incorrect
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The response from Naturally Wired is
incorrect. From the time I filed the complaint through yesterday (April 14, 2016), Naturally Wired never attempted to contact me. As noted in the complaint, I left several messages over the course of about months, and each time I left my cell number. I never received any calls, voicemails, or emails from themThis morning (April 15, 2016) I received a phone call (which proves they had the correct phone number) saying they were on their way to see me, and would be here in about minutes. They did show up, and they took care of the problem. So the problem has been resolved, but their assertion that I did not return calls is incorrect
Sincerely,
*** ***
Naturally Wired has tried to reach the complainant but no one has returned our calls