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We sell over tons a year of coconut oil to happy customersThe taste is different and as it is from Fiji and no processes are the same, it has a different tasteIt also has more plant sterols and flavonoids including proanthocyanidins than most others , thus making it healthier
Below is a copy of an email that was sent to ***
Sent: Thursday, March **, 3:PM
Hello ***, sorry for the delayed responseWe ship over tons of coconut oil per yearOur product has a rich coconut taste which is different then most oilsPlease return the product to us and we will send you a full refund
To Your Health,
*** ***
This is our follow up response to the consumer complaint filed against our company in March As we mentioned in our first response, we emailed the customer on March 6th letting him know that he can return the coconut oil and get a full refundThe email that was sent is as follows ; ( Hello ***, sorry for the delayed responseWe ship over tons of coconut oil per yearOur product has a rich coconut taste which is different than most oilsPlease return the product to us and we will send you a full refund...) Apparently, after speaking to the customer on the phone, he informed us that he never received the email, hence the confusionWe are refunding the customer in fullHowever, we strongly disagree with the customers stated opinion about the quality and taste of our coconut oilWe ship over tons of coconut oil per year, every customer response that we have received over the past years is how wonderful our coconut oil I s and how great it tastesOur coconut oil is organic and grown in the Fiji IslandsI have personally handed out samples of our coconut oil at industry trade shows receiving nothing but positive feedback as to the taste and qualityWe at Nature's Approved are happy that this matter has been resolved, hopefully, to the customers satisfaction
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I do not agree at all that this product is healthy or edibleWhen I tried to cook with this product, I had to throw my food out, because it was making me sickI have purchased coconut oil for years without any problems, but this coconut oil is disgustingI am completely dissatisfied with this productIf it sells so well, then please allow me to send it all back for a refundThis product sells only because it is cheapIt is not the quality organic coconut oil it is advertised to beMaybe it can be used to make soap and things of that nature, but I do understand how it can be sold as a food productIf people are really happy with this coconut oil, why are there not reviews on your website? I could not get any feedback on this product before purchasing itI may have been able to avoid the mistake of this purchase if I could have received feedbackAgain, I am dissatisfied with this product, I feel ripped off, and I would like my money refunded
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
border-width: medium; border-style: none; border-image: none; background: none repeat scroll 0% 0% whitesmoke; padding: 0in 6.75pt 5.25pt;">
We sell over tons a year of coconut oil to happy customersThe taste is different and as it is from Fiji and no processes are the same, it has a different tasteIt also has more plant sterols and flavonoids including proanthocyanidins than most others , thus making it healthier
Below is a copy of an email that was sent to ***
Sent: Thursday, March **, 3:PM
Hello ***, sorry for the delayed responseWe ship over tons of coconut oil per yearOur product has a rich coconut taste which is different then most oilsPlease return the product to us and we will send you a full refund
To Your Health,
*** ***
This is our follow up response to the consumer complaint filed against our company in March As we mentioned in our first response, we emailed the customer on March 6th letting him know that he can return the coconut oil and get a full refundThe email that was sent is as follows ; ( Hello ***, sorry for the delayed responseWe ship over tons of coconut oil per yearOur product has a rich coconut taste which is different than most oilsPlease return the product to us and we will send you a full refund...) Apparently, after speaking to the customer on the phone, he informed us that he never received the email, hence the confusionWe are refunding the customer in fullHowever, we strongly disagree with the customers stated opinion about the quality and taste of our coconut oilWe ship over tons of coconut oil per year, every customer response that we have received over the past years is how wonderful our coconut oil I s and how great it tastesOur coconut oil is organic and grown in the Fiji IslandsI have personally handed out samples of our coconut oil at industry trade shows receiving nothing but positive feedback as to the taste and qualityWe at Nature's Approved are happy that this matter has been resolved, hopefully, to the customers satisfaction
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I do not agree at all that this product is healthy or edibleWhen I tried to cook with this product, I had to throw my food out, because it was making me sickI have purchased coconut oil for years without any problems, but this coconut oil is disgustingI am completely dissatisfied with this productIf it sells so well, then please allow me to send it all back for a refundThis product sells only because it is cheapIt is not the quality organic coconut oil it is advertised to beMaybe it can be used to make soap and things of that nature, but I do understand how it can be sold as a food productIf people are really happy with this coconut oil, why are there not reviews on your website? I could not get any feedback on this product before purchasing itI may have been able to avoid the mistake of this purchase if I could have received feedbackAgain, I am dissatisfied with this product, I feel ripped off, and I would like my money refunded
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***