Customer service rep Ashley was very rude, condescending and hung up on me. I call back to make sure my "free sample" which this company claims was a "free 15 day trial" was cancelled, Katerina, who claimed to be Ashley's manager minimized my complaints about Ashley, refused to give me her manager's name stating "there's no further person to speak with." I said that was impossible as she does not own the company and she continued to say the same thing about no further person. Also, company does not give confirmation code cancelling order, only send an email, which ends up in Spam. HORRIBLE CUSTOMER SERVICE AND will destroy any plan to ever order from here again, let alone recommend product!
Customer service rep Ashley was very rude, condescending and hung up on me. I call back to make sure my "free sample" which this company claims was a "free 15 day trial" was cancelled, Katerina, who claimed to be Ashley's manager minimized my complaints about Ashley, refused to give me her manager's name stating "there's no further person to speak with." I said that was impossible as she does not own the company and she continued to say the same thing about no further person. Also, company does not give confirmation code cancelling order, only send an email, which ends up in Spam. HORRIBLE CUSTOMER SERVICE AND will destroy any plan to ever order from here again, let alone recommend product!