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Natures Best CBD Oil

3201 W Hillsborough Ave Ste 153201-1333, Tampa, Florida, United States, 33684-9001

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Natures Best CBD Oil Reviews (%countItem)

Unauthorized use of the account
Unauthorized use of the account

Desired Outcome

End shipping and charges monthly

unauthorized debit of 94.67 twice ( out of my account )
I contacted the company, who turned out to be third party billing and would not give me the name of the " actual" company and the runaround about why I was charged. something about a trial period, which was not listed anywhere in the literature, and from what I can see - I am not the only one!

Desired Outcome

full refund for BOTH DEBITS of 94.00 each ..

Natures Best CBD Oil Response • Mar 22, 2019

Dear ***,

We would be more than happy to assist you, but we are unable to locate an account with the information you provided.

We have also attempted to search for your order using your first and last name as listed in the complaint, email, phone #, address and we were not able to locate an account using this information either.

Can you please reply with the full name, email-address and/or phone number used to place the order or order# from the confirmation email? Can you provide us with the first 6 and last 4 of the credit card that was charged? This would be the most accurate method of determining if you have an account.

Was the order placed using a different name or address? Some customers will use a family members name for the order

Can you type the name of the product as listed on the bottle exactly as it's printed?

Please respond with the above information so we may further assist you.

Shipping un ordered products and un authorized withdraw from my debit card.
On Nov.19 2018 I ordered a free trial of CBD oil for $4.95. I was then asked if I wanted to also purchase some hemp cream which I declined but was sent and charged another $4.95 for it. I recited the oil and cream approximately 5-7 days later. Then on Nov. 30 I noticed a unauthorized withdrawal from my debit card for $187.34. It appears they are sending me a large order of CBD oil and hemp cream. I didn't order this, I don't want this and it has to stop. I contacted company and cancelled any and all future orders and asked for $187.34 to be refunded and they refused.

Desired Outcome

Refund my $187.34

Natures Best CBD Oil Response • Dec 27, 2018

Dear ***,

We would be more than happy to assist you, but we are unable to locate an account with the information you provided. Can you please reply with the full name, email-address and/or phone number used to place the order or order# from the confirmation email?

Please respond with the above information so we may further assist you.

I have contact this company on 3 different occasions telling them to stop sending their product. After the third time they stopped for a couple of months. Now they have started it again. My bank wont stop the payments because I have to prove that I have contacted them. I have been laid of my job and I have health issues. I want this stopped. Enough is enough.
Product_Or_Service: Oil 250 mg
Order_Number: XXXXXXX XXXXX

Desired Outcome

Billing Adjustment Stop sending product. Return money for the last 2 months

I received Hemp Oil I did NOT order. They also billed my Bank Account $79.99. They claimed they couldn't find my account so couldn't help me.
I cancelled this Feb 2018 and haven't received anything until Aug 2018 when all of a sudden, I received Hemp Oil. My bank account was debited 79.99. I did not order or authorize this shipment. When I tried calling the number listed on my bank transaction (844-686-3943), they claimed they could not find my account so could not help me. The return address on the package is: Natures Best, 3201 W Hillsborough Ave. Suite 153201 - 1333.

Desired Outcome

Do NOT send me any more items and do NOT bill my account ever again. I do not wish to do business with this company ever again.

Customer Response • Aug 07, 2018

After calling several different phone numbers, I was given a legit phone number. They acknowledged my cancellation request back in Feb 2018 and agreed to credit my account and cancel my account once again. I requested they delete my account with them along with any and all banking info associated with my account.

Received a bottle of CBD oil on 8/3/2018. I did not order any such product from this company.
I did not order any product from this company. I am 73 years old and do not use any such product.
I have called and left them messages and get no return call.
The product shipped 7/30/2018, order #XXXXXX
My wife and I were out of the country until 8/1/2018; no one at our home. I did NOT order this product.

Desired Outcome

Refund if they charged me. NO FURTHER ORDERS SHIPPED TO ME. I will be happy to return this item to them.

Have not been able to contact business to ask to stop monthly deliveries of product

I purchased some CBD oil for my dog as I was told it could help her with thunderstorms and loud noises. It does help her. I tried to contact the supplier to stop sending me the oil as the first bottle I received has been adequate. Now I have four extra bottles that have been sent since the first one. I didn't ask for them. They have come once a month, the last one arriving this month of May.

Desired Outcome

Discontinuance of product

1-888-970-0711 charged my card and said I ordered product
February 4th 2018 I got an email saying product was being shipped to me and purchased on February 4 2018.on my debit card the charge is showing for american stone hill . and not showing the same thing as my email. My email says its from natures best oil trial 1. I never recieved this product and they are saying I ordered it in November.
But yet says stuff different in my email and debit card.charge was for 39.99 their phone number is 1-888-970-0711

Desired Outcome

I want a complete refund and never to be charged again. The company is using other company names.they will not give an address or identify what company they work for at 1-888-970-0711.

Their phone # is 720-445-6254. I contacted them 2 mos ago due to the fact I ordered a free trial on facebook and they hit my credit card for 39.99 w no okay from me they credited me and hit it again. U cannot talk to anyone at this time it goes straight to a glendas voicemail now. This is a big scam no billcomes with it, they send u a printed label paper that says free trial on it then charge u, tampa needs to be aware of these scammers.
Order_Number: XXXXXX

Desired Outcome

Modification/discontinuance of I want them to keep their product, which does not work and stop charging me.they told me on the phone 2 mos ago it was done. Please check into this, other people r posting the same thing about this company.

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Address: 3201 W Hillsborough Ave Ste 153201-1333, Tampa, Florida, United States, 33684-9001

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Shady, yet now dead: once upon a time this website was reported to be associated with Natures Best CBD Oil, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with Natures Best CBD Oil.



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