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Natures Carpet Cleaning (2012) Ltd.

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Reviews Natures Carpet Cleaning (2012) Ltd.

Natures Carpet Cleaning (2012) Ltd. Reviews (5)

I have just had my carpet cleaned by this company and the whole experience was easy and effective , the staff were pleasant and informative , the cleaning technician was efficient , pleasant and did a good job , the carpets look great and the house smells fresh , thank you

I was somewhat hesitant to use Natures Carpet Cleaning after reading some of the reviews online - but they were offering a special, and we had the need for it
I wanted to make a point to write a review to share my positive experience, because it's so true that people are more likely to spread negativity
The representative I spoke to over the phone ensured we knew about the products they used, and about their guarantee before they even came to our houseI inquired about some pet stain removal, and he explained what they used and made sure I knew there was the potential for it to be an additional cost, but that the rep doing the job would let us know
The representative that came to our home was friendly and professionalHe did a walk-through of the rooms we wanted cleaned before doing anything else so he could tell us how much the service would cost ahead of timeHe left us with things to put under our furniture if we wanted to move it backOur carpets are clean, our house smells fresh, and I would certainly recommend this business, and use them again

I was solicited by telephone by this company despite being listed in the Do-Not-Call registry Clearly they are either ignorant or dis-respectful of their obligations under the law in this regard
When I called them back to see why they were contacting me, they falsely claimed to utilize a "chemical free" process for cleaning carpets Upon questioning, the solicitor admitted they really did utilize chemicals but this was just a technicality since the chemicals they use contain no phosphates
As far as I'm concerned they are using and misleading claims in a dishonest fashion to promote their business How anyone can trust them to do what they say in this context is beyond me

I received a call today from a representative of Nature's Carpet Cleaning. I listened to the gentleman for a few moments, and to be truthful, he had my ear. But when I asked him what was the main ingredient of the cleaner, he replied Axiom .... and then he said that since I had mentioned breathing difficulties, this was a green solution as he also had an inhaler handy and he knew this would be important to me as well. I told him that hadn't mentioned anything of the sort and he said that he must have misunderstood me. At that point, I restated that I had not even remotely referred to any breathing difficulties, so he couldn't have misunderstood me. This undermined the integrity of the company as far as I was concerned. I said as much and ended the call. Wouldn't have them in my home - if you catch them in an untruth at this point, what might happen if one actually engages this company.

From a pure business standpoint. This business looks very unprofessional. No uniforms and you don't know who is coming. No vehicle with decals etc. The technition that came to our house was not communicative or helpful at all, never answered our questions. Didn't know what a PH strip was or if our carpet was nuetral of soap when he left. I asked him if there were any spots that would not come out? His answer no. Yet there was a spot clearly visible in front of him. I will not use this company again. Don [redacted]

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Address: 202 323 41 Ave NE, Calgary, Alberta, Canada, T2E 2N4

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www.naturescarpetcleaning.com

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