Natures Way Tree & Landscape

Transcribed by Revdex.com employee:I heard we got the job to help him take some trees out Customer didn't want a contractMike made him sign on the back of the flier that states what we agreed to do We did the job, we put down a lot of plywood to protect the lawn He complained about some gutter damage which we didn't do and stump grinding of which we removed one load that cost about $dollars which wasn't part of the original agreement We also did some extra work for him to help him out The only complication is he thought all stump grindings would be hauled away We removed the entire tree, raked the yard If we were to take additional grindings it would have cost us another day and another $1, Our job is complete per the agreement

I am rejecting this response because: See Attached

Transcribed by Revdex.com employee:I heard we got the job to help him take some trees out.  Customer didn't want a contract. Mike made him sign on the back of the flier that states what we agreed to do.  We did the job, we put down a lot of plywood to protect the lawn.   He complained about...

some gutter damage which we didn't do and stump grinding of which we removed one load that cost about $700 dollars which wasn't part of the original agreement.  We also did some extra work for him to help him out.  The only complication is he thought all stump grindings would be hauled away.  We removed the entire tree, raked the yard.  If we were to take additional grindings it would have cost us another day and another $1,000.   Our job is complete per the agreement.

I am rejecting this response because:
See Attached.